- Full-Time
- Permanent
- Rooms
- ACCOR
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Mercure São Paulo Grand Plaza Paulista, São Paulo, Brazil
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REF2082G
AUXILIAR DE RESERVAS
Region
Americas
Um hotel é um estabelecimento comercial que oferece acomodações para viajantes, sendo a forma mais tradicional de hospedagem.
• Auxiliar na venda dos apartamentos, prestando informações gerais aos clientes sobre as
instalações e serviços do hotel, assim como negociando tarifas com base em parâmetros
preestabelecidos.
• Encaminhar a confirmação das reservas para os clientes.
• Atender o cliente, por telefone, prestando informações e esclarecimentos gerais sobre o
hotel e suas tarifas, seguindo critérios e padrões preestabelecidos.
• Cumprir os procedimentos da área de Reservas, respeitar os processos e procedimentos de
“Auto-Controle”.
• Alimentar o sistema com as informações de reserva dos clientes, oriundas da Central de
Reservas da rede e departamento de eventos.
• Acompanhar/verificar, constantemente, a disponibilidade do hotel, analisando alterações,
em conjunto com o Supervisor de Reservas e/ou Assistente de Reservas.
• Organizar e atualizar o arquivo de documentos de reservas.
• Executar outras atribuições correlatas de acordo com a necessidade da área.
Criatividade
Solução de Problemas
Contribuição para resultados
Prazer em Servir
Flexibilidade
Comprometimento
Dinamismo
Trabalho em Equipe
Organização
Comunicação
- SALÁRIO: R$ 2.502,01
- ALIMENTAÇÃO NO LOCAL
- SEGURO DE VIDA
- PLANO ODONTOLÓGICO AMIL DENTAL( OPCIONAL)
- PLANO DE SAÚDE AMIL
- PPR (PARTICIPAÇÃO DE LUCRO E RESULTADOS )
- DESCONTOS EM CURSOS
- ACADEMIA INTERNA PARA COLABORADORES (INTERNO)
- FOLGAS BANCO DE HORAS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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