- Full-Time
- Permanent
- Rooms
- ACCOR
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ibis Styles Antofagasta, Antofagasta, Chile
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REF15175J
Auditor Nocturno
Region
Americas
Hotel Ibis Styles Antofagasta
Función principal
Velar y garantizar el cumplimiento de los procesos y procedimientos del área de recepción, realizando las auditorias establecidas por la marca.
Brindar atención personalizada a los huéspedes o clientes atendiendo los requerimientos durante su estadía.
AUDITORIA Y CIERRE
Realizar auditorías de procesos, procedimientos, documentos y sistemas velando el adecuado cumplimiento, para a posterior generar
informes o levantamientos correspondientes.
GESTION DE RECEPCION
Garantizar el cumplimiento de los procesos y procedimientos del área, para la correcta ejecución del programa de Auto Control, revisando y
controlando las medidas que engloba FOCUS. Realizar check-in, check-out, atención telefónica.
CUADRATURAS Y REPORTES
Realizar cuadraturas y reportes diarios requeridos según procedimientos, para su posterior envió a las áreas. Elaborar cuadros
informativos para realizar intercambios de información de cierres con otros hoteles.
Experiencia en hotelería
Conocimiento en sistema Opera Cloud (excluyente)
Manejo idioma inglés
SEGURO COMPLEMENTARIO DE SALUD (OPCIONAL)
TARJETA DE ALIMENTACIÓN
ASIGNACIÓN DE MOVILIZACIÓN
UNIFORME
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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