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  1. Full-Time
  2. Permanent
  3. Wellness & Recreation
  4. ACCOR

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The Grand Tarabya Managed by Accor, Istanbul, Turkey

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REF94429K

Assistant Spa Manager

Region

MEA SPAC


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

As soon as you step inside The Grand Tarabya Managed by Accor, which holds a very special place in Istanbul's history, you will feel the charm of a 100-years-old past, the highest architectural and aesthetic standards, and the splendor inspired by the sparkle of the Bosphorus. From the 4.500 square meter spa area to the panoramic Bosphorus view of 29 residences and 248 rooms, from the magnificent 1.280 square meter ballroom to the restaurants and bars offering an unforgettable gastronomic adventure, The Grand Tarabya Managed by Accor, combines care, elegance, and comfort in every detail. With its doors opening to the Bosphorus, The Grand Tarabya Managed by Accor, will forever hold its place in your memory.


Job Description

We are looking for an experienced and hands-on Assistant Spa Manager to support the daily operations of our luxury spa facility. This role is responsible for ensuring smooth operations, high service standards, team supervision, and guest satisfaction in line with luxury hospitality expectations.

Key Responsibilities

  • Supervise daily spa operations, ensuring service quality and cleanliness standards are consistently met

  • Support the Spa Manager in scheduling, shift planning, and daily task coordination

  • Lead, motivate, and monitor spa therapists and attendants during shifts

  • Ensure compliance with hygiene, health & safety, and grooming standards

  • Handle guest feedback and complaints professionally, escalating when necessary

  • Monitor treatment rooms, facilities, and equipment; report maintenance issues promptly

  • Support inventory control, linen management, and product usage tracking

  • Assist with training new team members and reinforcing service standards

  • Ensure SOPs and brand standards are followed at all times

 


Qualifications

  • Minimum 2–3 years of experience in a spa or wellness operation, preferably in a luxury hotel environment

  • Prior same role experience is an advantage

  • Strong understanding of spa operations, treatments, and guest service flow

  • Good leadership, communication, and problem-solving skills

  • Ability to work flexible hours, including weekends and public holidays

  • Good command of English 

  • Well-groomed, professional appearance with a service-oriented mindset


Additional Information

Your team and working environment:
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Note: Customization may be included for any specific local or legislative requirements, such as work permits.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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