Company Description
At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.
At Sydney Olympic Park, our precinct brings together three iconic brands, Pullman, Novotel, and Ibis. Each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.
As part of this precinct, you’ll be joining a collaborative, high-energy that thrives on diversity, creativity, and genuine connection. We’re proud to be part of a global network while maintaining a strong local identity, where every team member is empowered to grow, contribute, and make a difference.
Job Description
Are you a passionate hospitality professional who thrives on delivering exceptional guest experiences? We are looking for an energetic and hands-on Assistant Restaurant & Bar Manager to support the day to day operations of Boulevard Brasserie & Bar at Novotel and ibis Sydney Olympic Park. In this role, you will work closely with the Restaurant & Bar Manager to lead a high-performing Food & Beverage team, ensuring outstanding service, a welcoming dining atmosphere, and memorable guest experiences. You will be responsible for coordinating restaurant operations, developing and inspiring team members, driving revenue opportunities, maintaining high standards of food safety and compliance, and ensuring smooth collaboration across departments including Kitchen, Front Office, Sales & Marketing, and Conference & Events. This is an exciting opportunity for a confident leader who is passionate about hospitality, enjoys building strong teams, and has a strong understanding of food, beverage, and restaurant operations within a busy hotel environment.
What You’ll Be Doing:
- Support the daily operation of the Restaurant & Bar, ensuring exceptional service standards and guest satisfaction.
- Lead, coach, and inspire the Food & Beverage team to deliver memorable dining experiences.
- Maintain a strong focus on menu knowledge, dietary requirements, allergens, and beverage recommendations.
- Drive sales and revenue through upselling, promotions, and exceptional guest engagement.
- Manage stock ordering, inventory control, stocktakes, and equipment maintenance.
- Assist with recruitment, onboarding, training, performance development, and team engagement initiatives.
- Ensure compliance with RSA requirements, food safety standards, WHS regulations, and hotel policies.
- Build strong relationships with guests, including VIPs and regular loyalty members, while handling enquiries, feedback, and complaints professionally.
- Support the successful delivery of conferences, functions, and special events in collaboration with internal departments.
Qualifications
What you’ll bring:
- Minimum 2 years' leadership experience within a Food & Beverage outlet, hotel environment preferred.
- Current Responsible Service of Alcohol (RSA) Certificate.
- Strong knowledge of wine, beer, spirits, cocktails, and beverage service.
- Proven ability to lead, coach, and develop high-performing teams.
- Experience with stock control and inventory management
- Strong understanding of food safety, hygiene, and workplace health and safety requirements.
- Excellent communication, organisational, and stakeholder management skills.
- Experience using Micros POS systems is advantageous.
- Full Australian working rights.
- Availability to work a rotating roster including early mornings, evenings, weekends, public holidays, and major event days.
- Passion for hospitality, exceptional guest service, and continuous improvement.
Additional Information
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities to grow your career are endless!
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Why Join the Sydney Olympic Park Precinct?
- Be part of a collaborative, multi-brand precinct team in a dynamic location.
- Enjoy exclusive staff benefits such as $5 duty meals, complimentary coffee and free parking on non major event days.
- Be part of a vibrant, high energy precinct with Sydney's biggest events right on your doorstep.
