Assistant Reservations Manager

Accor is a global hospitality leader with more than 290,000 experts placing people at the heart of what we do. With 45 hotel brands across all segments, we operate 5,600 properties worldwide, from luxury five-star palaces to smart economy hotels. We continuously reinvent the guest experience to suit all desires and needs, making every stay unique. Our dedication ensures a positive impact both locally and globally, benefiting all, not just a few.

This is a full-time on-site role for an Assistant Reservations Manager located in Cairo, Egypt. The Assistant Reservations Manager will be responsible for managing reservations, providing excellent customer service, and training new staff. Additional daily tasks include communicating with guests, supporting the sales team, and ensuring effective and efficient reservation processes.

• Reservations and Customer Service skills
• Excellent Communication skills
• Experience in Sales and Training
• Strong organizational and multitasking abilities
• Experience in the hospitality industry is a plus
• Bachelor's degree in hospitality management, Business Administration, or related field is beneficial

Company Description

Accor is a global hospitality leader with over 290,000 experts committed to redefining guest experiences. With 45 renowned hotel brands and 5,600 properties globally, we cater to all preferences and needs, from luxury five-star palaces to smart economy hotels. Our dedication to service excellence and innovation allows us to create memorable stays and make a positive impact on local and global communities. At Accor, every action counts in ensuring hospitality benefits all.

Role Description

This is a full-time on-site role for a Sales Manager located in Cairo, Egypt. The Sales Manager will be responsible for driving sales and revenue growth through client acquisition and relationship management. Daily tasks include identifying sales opportunities, developing sales strategies, conducting market research, managing client accounts, and preparing sales reports. The role also involves collaborating with marketing teams, attending industry events, and maintaining up-to-date knowledge of market trends and competitor activities.

Qualifications

• Sales and Client Relationship Management skills
• Strategic Planning and Market Research abilities
• Proficiency in Preparing Sales Reports and Analyzing Market Trends
• Excellent Communication and Negotiation skills
• Proven ability to achieve sales targets and drive revenue growth
• Experience in the hospitality industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field
• Fluency in English and Arabic is preferred