Assistant People & Culture Manager - Talent Acquisition

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.   

Roswyn, A Morgans Originals Hotel are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment

Position Summary

The Assistant People & Culture Manager - Talent Acquisition   is responsible for driving end-to-end recruitment strategies to attract, engage, and onboard top talent in alignment with Fairmont’s luxury service philosophy. This role plays a key part in building a strong employer brand while ensuring timely, high-quality hiring across all hotel operations.

Key Responsibilities

Talent Acquisition & Recruitment

• Manage end-to-end recruitment for operational, supervisory, and managerial roles across hotel departments.

• Partner with department heads to understand manpower requirements, job roles, and talent needs.

• Source candidates through job portals, social media, referrals, campus hiring, and industry networks.

• Conduct initial screenings, interviews, and assessments to ensure cultural and brand fit.

• Coordinate interview schedules, feedback, and selection decisions.

Employer Branding

• Promote Fairmont Mumbai as an employer of choice through job portals, social platforms, and recruitment events.

• Participate in hotel job fairs, campus drives, and hospitality recruitment initiatives.

• Ensure job postings and recruitment communication reflect luxury brand standards.

Onboarding & Induction

• Manage seamless onboarding for new hires including offer letters, documentation, background verification, and joining formalities.

• Coordinate with HR Operations for smooth induction and orientation programs.

• Ensure new colleagues are engaged from pre-joining to post-onboarding stages.

Recruitment Metrics & Reporting

• Track recruitment KPIs such as time-to-hire, cost-per-hire, offer acceptance rate, and attrition.

• Prepare recruitment MIS and reports for management review.

• Maintain accurate recruitment records and candidate databases.

Stakeholder Management

• Act as a trusted recruitment partner to departmental leaders.

• Coordinate with external recruitment agencies and vendors, ensuring service quality and cost control.

• Support workforce planning, succession planning, and internal talent movement.

Compliance & Brand Standards

• Ensure recruitment processes comply with company policies, labor laws, and ethical hiring standards.

• Maintain confidentiality of candidate and employee information.

• Support diversity, equity, and inclusion initiatives in hiring practices.

Desired Skills & Competencies

• Strong understanding of hospitality recruitment and manpower planning.

• Excellent communication, interviewing, and stakeholder management skills.

• Ability to assess talent for luxury service orientation and cultural fit.

• Strong organizational and multitasking abilities.

• Proficiency in ATS, job portals, and MS Office.

• High level of professionalism and discretion.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.