- Full-Time
- Permanent
- SLS
- Rooms
__jobinformationwidget.freetext.LocationText__
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
__jobinformationwidget.freetext.ExternalReference__
REF44115X
Assistant Night Manager
Region
Luxury & Lifestyle
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
What you’ll do
We are looking for an Assistant Night Manager to join the pre-opening team at SLS Barcelona.
Under the guidance of the Night Manager, the Assistant Night Manager will be supporting the night operations of the hotel, providing a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction, and accurately balancing the books.
- Undertake a review of end-of-day takings against logged reports.
- Conduct nightly audits, reporting, and balancing for all departments and hotel functions and meticulously reconciling accounts to ensure accuracy.
- Ensure credit card system reconciles to daily transaction lists.
- Manage overnight reservations and check-ins, providing efficient and friendly service.
- Greet and assist guests in a warm, courteous, and professional manner.
- Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction.
What we are looking for...
- Minimum of 2 years of Front Office experience at night shift, preferably in an upscale or lifestyle brand hotel.
- Previous experience with pre-opening of a hotel is a big plus.
- Someone who understands, celebrates and embraces the SLS brand values.
- Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
- You make people feel good - your team, guests, and colleagues alike. You make a positive impact.
- You learn quickly and adapt to SLS’s unique culture.
- You are humble and open to ideas. We leave our ego at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
What's in it for you...
The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
A competitive package and plenty of opportunity for development.
Excellent discounts across the entire Ennismore family of brands.
SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mercure Sao Paulo Vila Olimpia, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
• Arrumar os apartamentos, durante a permanência e após a saída dos hóspedes, efetuando a limpeza de todas as suas dependências, trocando enxovais e repondo os materiais necessários (amenidades). •
Reference
088df467-3a15-4203-8a43-7a0b926a48a1
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Luxembourg, Luxembourg
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Luxembourg
Job Category
Rooms
Description
LA MISSION ?La Mama ne transige pas avec la propreté et l’hygiène ✨! Vous êtes la personne en qui elle a confiance pour bichonner son établissement en vue d’un objectif essentiel :La satisfaction clie
Reference
895d220b-b6cd-412b-a059-6e438f3836cb
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Scottsdale
Job Category
Rooms
Description
At Fairmont Scottsdale Princess, unparalleled service and luxury await guests of Fairmont Gold, our exclusive “hotel within a hotel” experience. As a Resort Club Level Concierge for Fairmont Gold, you
Reference
ed979e1a-057f-490b-8f89-6c188e7879c2
Expiry Date
01/01/0001
Salary
Location
Fairmont Waterfront, Vancouver, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Vancouver
Job Category
Rooms
Description
Guest Relations Manager - Full Time, Seasonal (September - December)Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into special me
Reference
2d24cd38-d453-4b54-802b-296e632c4baa
Expiry Date
01/01/0001
Salary
Location
Novotel Brussels City Centre, Brussels, Belgium
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Brussels
Job Category
Rooms
Description
Faire le check-in des clients dans plusieurs langues de manière professionnelle, accueillante et personnalisée tout en appliquant la politique tarifaire et les procédures. Vous serez amené(e) à rensei
Reference
68991ba1-95a9-48c9-bf94-0967c7191465
Expiry Date
01/01/0001
Salary
Location
Novotel Bur Dubai, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Novotel Bur Dubai is looking for Front Desk AgentGeneral Purpose: With the goal of providing a superior experience, the Front Desk Agent is involved in any and all aspects of the guest experience. The
Reference
3e22bc99-297e-44c7-b38e-73b84b33cc0f
Expiry Date
01/01/0001
Salary
Location
Fairmont Winnipeg, Winnipeg, Canada
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Winnipeg
Job Category
Rooms
Description
As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for th
Reference
acfd2560-44f6-43c8-92a4-89ac70bf7184
Expiry Date
01/01/0001
Salary
Location
Fairmont Quasar Istanbul, İstanbul, Turkey
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Istanbul
Job Category
Rooms
Description
Kat GörevlisiDağıtılan tüm misafir odalarının yanı sıra katındaki diğer tüm servis ve dolaşım alanlarını en yüksek temizlik ve hijyen standartlarına göre temizlemek.Sunulan her eğitime katılmak ve öze
Reference
90adf829-53aa-46cd-a57d-d7327a56798a
Expiry Date
01/01/0001
Salary
Location
Novotel Suites Paris Stade de France, Saint-Denis, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Saint-Denis
Job Category
Rooms
Description
Vos missions essentielles :En tant que réceptionniste tournant(e), vous serez bien plus qu'un simple hôte d'accueil. Vous serez le maître de cérémonie qui garantit que chaque client repart avec des so
Reference
f8f85e51-6aa3-4dde-b442-d5f091a95b82
Expiry Date
01/01/0001
Salary
Location
NOVOTEL PARIS NORD EXPO AULNAY, AULNAY SOUS BOIS
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Vous vous couchez parfois à l’heure où les gens se lèvent ? Nous avons le poste qui vous permettra d’être un oiseau de nuit ! Nous recherchons pour notre hôtel Novotel Paris Nord Expo Aulnay à Auln
Reference
PGMYD751
Expiry Date
01/01/0001