Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
**Key Responsibilities:**
- Oversee daily security operations and maintain a safe environment for guests, staff, and property assets
- Supervise and train security personnel, ensuring adherence to company policies and industry best practices
- Monitor surveillance systems, access control points, and security equipment to identify potential vulnerabilities
- Respond promptly to security incidents, emergencies, and guest concerns whilst maintaining professional composure
- Conduct regular security patrols throughout the property, including guest areas, back-of-house, and perimeter zones
- Prepare comprehensive incident reports and maintain detailed security documentation for management review
- Coordinate with local law enforcement and emergency services during critical situations
- Conduct security risk assessments and recommend preventative measures to enhance property protection
- Ensure compliance with all security protocols, safety regulations, and hotel standard operating procedures
- Manage access control systems, key distribution, and visitor management procedures
- Provide security briefings and updates to senior management and relevant departments
- Investigate security breaches, theft, or suspicious activities and implement corrective actions
- Maintain confidentiality regarding sensitive security matters and guest information
Qualifications
**Required Qualifications:**
- Minimum 3-5 years of professional security experience, preferably in a luxury hospitality or high-end property environment
- Proven supervisory or management experience with demonstrated ability to lead and motivate security teams
- Strong knowledge of security systems, access control technologies, and surveillance equipment
- Excellent incident response and crisis management capabilities with sound decision-making under pressure
- Comprehensive understanding of security protocols, health and safety regulations, and hotel operational standards
- Proficiency in security documentation, report writing, and record-keeping procedures
- Valid security licence or certification as required by local and national regulations
- Strong communication skills with the ability to liaise effectively with law enforcement and emergency services
- Ability to maintain confidentiality and handle sensitive information with discretion
