Company Description
Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service.
Job Description
At Fairmont Ajman, exceptional service and flavours are the hallmarks of every dining experience. As Assistant Manager - Pool & Beach Bar, your leadership and passion for guest service will drive outstanding operating results – and ensure your outlet is both a preferred dining destination and workplace. Reporting to the Food & Beverage Manager, essential job functions of the Assistant Pool and Beach Manager include but are not limited to the following:
Operations & Service
- Assist in managing the daily operations of the pool and beach bar to ensure efficient and high-quality service.
- Monitor service standards and guest satisfaction, resolving issues promptly and professionally.
- Ensure cleanliness, hygiene, and safety standards are maintained across all areas.
- Support in planning and executing promotions, events, and seasonal activities to enhance guest engagement.
Team Leadership
- Supervise and motivate the team, ensuring productivity and positive morale.
- Conduct daily briefings, allocate duties, and monitor performance.
- Support recruitment, onboarding, and training of team members.
- Ensure compliance with grooming, service, and brand standards.
Guest Experience
- Build strong relationships with guests and anticipate their needs.
- Handle guest feedback and complaints, ensuring timely resolution.
- Create a welcoming and vibrant atmosphere in line with the brand image.
Financial & Commercial
- Support in achieving revenue targets through upselling and promotions.
- Monitor costs, inventory, and stock levels, reducing wastage and controlling expenses.
- Assist in preparing reports, forecasts, and budgets.
- Ensure accurate billing and adherence to cash handling procedures.
Health, Safety & Compliance
- Ensure compliance with health, safety, and food hygiene regulations.
- Maintain awareness of emergency procedures and enforce safety practices.
- Ensure alcohol service policies and legal requirements are followed.
Qualifications
- Diploma or degree in Hospitality Management or related field.
- Minimum 2-4 years of experience in luxury or upscale Food & Beverage operations.
- Proven experience in pool, beach, or resort environments preferred.
- Strong knowledge of premium beverage trends, service rituals, and guest engagement.
- Excellent communication, leadership, and interpersonal skills.
- Knowledge of POS systems and inventory control.
- Fluency in English; additional languages are an advantage.
Additional Information
What is in it for you:
- Comprehensive medical coverage as per company policy.
- Enjoy meals on duty.
- All Heartist Card offering discounted room rates at Accor Worldwide for you, your family and friends.
- Enjoy special discounts at our restaurants and outlets.
- Benefit from a wide range of learning opportunities and development programs through our Academy.
- Build your career with opportunities to grow within the hotel and explore exciting career paths across Accor’s global network.
- Get involved in meaningful corporate social responsibility activities and contribute positively to our community and the world around us.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
