Assistant Manager Outlet

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We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Novotel Pune, India. As an integral part of our team, you will play a crucial role in ensuring smooth operations, maintaining high service standards, and driving customer satisfaction.

• Oversee daily outlet operations, ensuring efficient service delivery and adherence to company standards.
• Manage staff scheduling, training, and development to maintain a high-performing team
• Handle financial responsibilities, including cash management, inventory control, and cost optimization
• Implement and maintain customer service excellence, addressing guest inquiries and resolving issues promptly
• Collaborate with other departments to ensure seamless coordination of services
• Conduct regular staff briefings and performance evaluations
• Ensure compliance with health, safety, and hygiene regulations
• Assist in organizing and executing promotional events and food promotions
• Maintain accurate records, including daily logs, incident reports, and inventory checks
• Identify areas for improvement and implement strategies to enhance operational efficiency

• Minimum 2 years of relevant experience in a similar capacity.
• Good reading, writing and oral proficiency in English language.
• Good working knowledge of MS Excel, Word, & PowerPoint.
• High degree of professionalism with sound human resources management and business acumen capabilities.