- Full-Time
- Permanent
- Food & Beverage
- ACCOR
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Novotel Chennai Chamiers Road, Chennai, India
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REF71684Q
Assistant Manager - Outlet
Region
MEA SPAC
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Chennai, India. As an integral part of our team, you will play a crucial role in ensuring smooth operations, maintaining high service standards, and driving customer satisfaction.
- Oversee daily outlet operations, ensuring efficient service delivery and adherence to company standards
- Manage staff scheduling, training, and development to maintain a high-performing team
- Handle financial responsibilities, including cash management, inventory control, and cost optimization
- Implement and maintain customer service excellence, addressing guest inquiries and resolving issues promptly
- Collaborate with other departments to ensure seamless coordination of services
- Conduct regular staff briefings and performance evaluations
- Ensure compliance with health, safety, and hygiene regulations
- Assist in organizing and executing promotional events and food promotions
- Maintain accurate records, including daily logs, incident reports, and inventory checks
- Identify areas for improvement and implement strategies to enhance operational efficiency
- Minimum 2 years of relevant experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- Good working knowledge of MS Excel, Word, & PowerPoint
- High degree of professionalism with sound human resources management and business acumen capabilities
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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