- Full-Time
- Permanent
- NOVOTEL
- Rooms
__jobinformationwidget.freetext.LocationText__
Novotel Sunshine Coast Resort, Sunshine Coast, Australia
__jobinformationwidget.freetext.ExternalReference__
REF43963Z
Assistant Manager
Region
MEA SPAC
Join our team at Novotel Sunshine Coast Resort and Convention Centre, where luxury meets playful charm! Our stunning resort offers over 370 rooms, a refreshing pool, and a vibrant lagoon ideal for water activities.
Indulge in a variety of mouth-watering dining options and make the most of our state-of-the-art facilities, accommodating up to 1,500 guests—perfect for both Australian and international conferences and events. As part of the esteemed Accor Group, we are dedicated to crafting unforgettable experiences and upholding the highest standards of service for all our guests.
We are seeking an experienced Assistant Manager or Duty Manager to join our vibrant Front Office Leadership Team! In this role, you’ll work closely with all stakeholders to ensure the smooth operation of the resort on a daily basis. As the shift leader, you'll train and support team members while setting a standard of exceptional service for both external and internal guests.
You’ll handle inquiries and feedback, ensuring the highest level of guest recovery. Promoting open communication and efficiency between departments is key, as is creating a positive work environment by motivating and inspiring your team. You’ll also represent Accor’s values and foster a culture that prioritizes workplace health and safety.
Additionally, you will assist with revenue optimization, prepare team rosters, and support the recruitment, training, and development of the Front Office Team. If you’re passionate about driving operational success and creating memorable guest experiences, we want you on our team!
- Proven leadership experience in a resort or hotel
- Excellent interpersonal skills, with the ability to engage effectively with guests and team members
- Confident and articulate communicator, skilled in negotiation and relationship building
- Adaptable and responsive to change, with a flexible approach to challenges
- RMLV and First Aid certification required (can be obtained after hiring if not already held)
- Availability to work a rotating roster, including weekends, holidays, and evenings.
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
- Immediate access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Fairmont The Palm, The Palm Jumeirah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
The Palm Jumeirah
Job Category
Rooms
Description
Consistently offer professional, friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telep
Reference
58b7028e-0361-44ec-ac92-f6a160dc25bc
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON ROME, Rome, Italy
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Temporary
Locations
Rome
Job Category
Rooms
Description
Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves• Magic up whatever the mood calls for, from your comforting standards to masterful cocktails that change with th
Reference
3f52c320-44c4-4545-90f4-0f5e97c07535
Expiry Date
01/01/0001
Salary
Location
Fairmont The Palm, The Palm Jumeirah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
The Palm Jumeirah
Job Category
Rooms
Description
Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests.Adheres to and executes all job task checklist points.Perform regis
Reference
c6c43b39-9b76-455d-abbd-9e3d9a4c5946
Expiry Date
01/01/0001
Salary
Location
Fairmont St Andrews - Scotland, St Andrews, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Apprenticeship
Locations
St Andrews
Job Category
Rooms
Description
Our Spa Department are looking for Housekeeping & Spa Attendant to join their busy team!Responsible for the overall cleanliness of all spa departments and ensuring maximum efficiency, safety and uncom
Reference
b15390ec-3e02-47eb-9f8d-3f72b4b7b267
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, 14th arrondissement, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
MISSION :Rattaché.e au Responsable Relation clients, le/la Local Expert H/F est un.e expert.e de la relation client et un passionné de l’opérationnel et de la vie culturelle. Il/Elle est un point de c
Reference
7396601b-9d1f-4cbe-9240-a48247107530
Expiry Date
01/01/0001
Salary
Location
Sofitel Paris Le Faubourg, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Réceptionniste (H/F/X) - CDISofitel Paris Le Faubourg, 75008 Paris Une carrière qui laisse votre passion s’exprimerVous incarnerez l’excellence de nos services en accueillant dès leur arrivée nos clie
Reference
b79c531f-b889-4772-80c5-8dee191d3b44
Expiry Date
01/01/0001
Salary
Location
Fairmont La Marina Rabat Sale Hotel And Residences, Rabat, Morocco
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Rabat
Job Category
Rooms
Description
Ensure correct grooming standards are followed at all timesExceed guest satisfaction by knowing preferences and update profilesMaintain detailed knowledge of the Fairmont Gold Lounge menu & daily spec
Reference
adc40582-dd3c-4feb-a3ed-c098f591ef8b
Expiry Date
01/01/0001
Salary
Location
SLS Barcelona - Opening Winter 2024, Barcelona, Spain
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Barcelona
Job Category
Rooms
Description
What you’ll doWe are looking for an Assistant Night Manager to join the pre-opening team at SLS Barcelona.Under the guidance of the Night Manager, the Assistant Night Manager will be supporting the ni
Reference
894aaf16-3717-4dff-a680-715bb9080e80
Expiry Date
01/01/0001
Salary
Location
Novotel Paris la Défense Esplanade, Courbevoie, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Courbevoie
Job Category
Rooms
Description
Le Novotel Paris La Défense Esplanade recherche un/une réceptionniste de nuit h/f - 39h/semaine en CDI.En tant que Réceptionniste de nuit H/F, vous serez en charge :- D'accueillir les clients, facilit
Reference
51db2eb1-8a91-480a-b7f2-e8480617977e
Expiry Date
01/01/0001
Salary
Location
Fairmont La Marina Rabat Sale Hotel And Residences, Rabat, Morocco
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Rabat
Job Category
Rooms
Description
As Fairmont Gold Manager at Fairmont la Marina, you will demonstrate the essence of creating an exceptional guest journey for our most luxurious guests. What you will be doing:Leading an engaged, enth
Reference
6e44f353-ba8f-49cb-ba67-e2e2b35385a4
Expiry Date
01/01/0001