Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
- Responsible for maintaining a strong client relationship and ensure that all banquet specifications are communicated to and executed by all departments.
- Ensure to oversee Banquet events, manage the team and allocate responsibilities to the team.
- Coordinate and supervise the execution of all banquets to ensure clients' specifications are adhered to and that the banquet runs smoothly and efficiently.
- Responsible for the banquet operations, meeting the guests to understand their requirements and supervise the banquet team to ensure guest’s requirements are met.
- Ensure that the company policies and standards for Banquet Operations are implemented and closely monitored.
- To ensure a prompt, courteous response and follow up on all enquiries.
- Ensure that all booking details and requirements are catered to as per the standards.
- Ensure that duty rosters are adhered to and making certain that adequate number of the team will be on duty.
- To ensure that the service of food and drink is courteous and professional.
- To prepare and submit in the required format all information necessary for budgeting purposes.
- Responsible for smooth, efficient, cost effective operation of all Banquet food service functions.
