Assistant Manager, Accounts Receivable

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Summary

The Assistant Manager, Accounts Receivable is responsible for overseeing and managing the accounts receivable function within an organization. This role ensures the timely collection of payments from clients and customers, maintains accurate accounts, and helps with financial reporting. This position ensures in maintaining healthy cash flow and minimizing bad debts, ensuring that all transactions are properly recorded and compliant with company policies.

Key Responsibilities

• Invoice Generation & Payment Collection:
•  Oversee the timely issuance of invoices to clients, ensuring accuracy and completeness of all details.
• Monitor and follow up on outstanding invoices to ensure prompt payment.
• Develop and implement collection strategies to reduce outstanding receivables and minimize bad debts.
•  Reconcile accounts receivable balances regularly to ensure accuracy.
• Assist in preparing weekly, monthly, and quarterly reports on accounts receivable status, aging reports, and cash flow analysis.
•  Investigate and resolve discrepancies between payment records and invoices.
•  Build and maintain strong relationships with clients to encourage timely payments and address any billing concerns.
•  Communicate regularly with clients to ensure their accounts are current, addressing any payment issues or disputes.
• Provide excellent customer service to resolve any billing inquiries or issues promptly.
• Assist in evaluating the creditworthiness of new and existing clients by reviewing credit reports and financial histories.
• Help establish and enforce credit limits and payment terms to minimize financial risk to the company.
• Work with the finance team to develop effective risk management strategies for overdue accounts.
• Ensure that payments are applied accurately and promptly to client accounts.
• Review and verify payment receipts and ensure they are posted correctly in the accounting system.
• Oversee the processing of credit card, check, and bank transfer payments.
• Ensure compliance with company policies and industry regulations concerning accounts receivable and collections.
• Help maintain strong internal controls to ensure accuracy and prevent fraud or financial misstatements.
• Prepare accounts receivable reports for internal audits and external financial reporting.
• Supervise and guide junior accounts receivable staff to ensure efficient workflow and timely task completion.
• Train new employees on best practices and company policies regarding accounts receivable.
• Provide support to team members and assist in resolving complex client or billing issues.
• Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.

Experience

•  At least 3-5 years of experience in accounts receivable, accounting, or finance, with at least 1-2 years in a supervisory or leadership role.
• A degree in Accounting, Finance, Business Administration, or a related field. Certifications such as CPA or equivalent are a plus.
• Proficiency with accounting software and ERP systems (e.g., SAP, Oracle, QuickBooks).
• Strong knowledge of Excel for data analysis, reporting, and reconciliation.
• Exceptional attention to detail to ensure accurate processing of payments and invoicing.
• Strong communication skills to effectively work with clients, vendors, and internal teams.
• Ability to address and resolve client billing issues, discrepancies, and overdue accounts.
• Excellent organizational and time management skills to handle multiple tasks and deadlines.

Why Join Us:

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success