Assistant Laundry Manager

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The Assistant Laundry Manager at Raffles & Fairmont Doha supports the Laundry Manager in overseeing the daily operations of the laundry department. This role ensures high standards of cleanliness, quality, and efficiency in all laundry processes to meet the luxury standards expected at Raffles & Fairmont. The Assistant Laundry Manager also plays a key role in managing staff, maintaining equipment, and ensuring compliance with health and safety regulations.

Key Responsibilities:

• Assist in managing all laundry operations including washing, drying, ironing, folding, and distribution of linen and guest laundry.
• Supervise and train laundry staff to ensure consistent adherence to quality standards and hotel policies.
• Monitor daily workflow to ensure efficient and timely processing of laundry items.
• Maintain inventory of laundry supplies, detergents, and chemicals; coordinate with procurement for replenishment.
• Ensure all laundry equipment is regularly maintained and report any malfunctions or repairs needed promptly.
• Implement and enforce health, safety, and hygiene standards in accordance with hotel policies and local regulations.
• Assist in preparing and managing the laundry department budget and controlling operational costs.
• Collaborate with housekeeping and other hotel departments to meet guest expectations and resolve any laundry-related issues.
• Maintain accurate records of laundry operations, including equipment usage, maintenance logs, and staff attendance.
• Participate in audits and inspections, ensuring compliance with brand standards and continuous improvement.
• Foster a positive working environment, promoting teamwork, motivation, and professional development among laundry staff.

• Previous experience (2-3 years) in laundry management, preferably within a luxury hotel an/or resort environment.
• Strong knowledge of laundry equipment, chemicals, and textile care.
• Good leadership and team management skills with the ability to motivate and develop staff.
• Excellent organizational and multitasking abilities.
• Strong communication skills in English; Additional languages are an advantage
• Proficient in basic computer applications and inventory management systems.
• Ability to work under pressure while maintaining attention to detail and quality.
• Flexibility to work in shifts, including weekends and holidays as required.