- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
The Savoy, London, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF65026J
Assistant In-Room Dining Manager, The Savoy Hotel
Region
Luxury & Lifestyle
The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.
Job Title: Assistant In-Room Dining Manager
Department: Food & Beverage, IRD
Inspired and Supported by: In-Room Dining Manager
Your purpose will be:
As the Assistant In-Room Dining Manager, your primary role is to lead and support the In-Room Dining team in delivering exceptional service and unforgettable dining experiences for our guests. You will ensure smooth daily operations, maintain the highest service standards, and provide leadership to elevate both team performance and guest satisfaction.
You will be accountable for:
Leading the team to deliver consistent 5-star service, ensuring an extraordinary in-room dining experience for every guest.
Organizing the team’s daily tasks, scheduling shifts, and ensuring efficient and seamless service during both peak and off-peak hours.
Conducting daily team briefings, setting each shift up for success, and motivating your team to excel.
Training, empowering, and inspiring your team to deliver exceptional service while maintaining operational standards.
Being hands-on during service, providing guidance, and ensuring service quality meets or exceeds expectations.
Collaborating with the kitchen and other departments to ensure accurate and timely order processing and delivery.
Handling guest feedback and resolving any issues promptly and professionally, ensuring no guest leaves unsatisfied.
Monitoring guest reviews and addressing recurring issues to continuously improve service.
Ensuring compliance with health, safety, and hygiene regulations at all times.
Managing inventory, ensuring adequate supplies, and coordinating with procurement for timely replenishment.
Supporting financial performance by achieving department targets, managing expenses, and contributing to cost control.
Providing ongoing coaching and feedback to team members, developing their skills, and driving performance.
Assisting with reporting, analyzing relevant data, and contributing to management reviews.
What you will need to do in this role?
Essential:
1-2 years of experience in a supervisory or assistant management role within a luxury hospitality environment.
A strong understanding of 5-star hospitality standards and the passion to deliver them consistently.
Exceptional communication skills, with the ability to lead and inspire your team.
Quick thinking, resourceful, and capable of problem-solving in real-time.
Ability to work under pressure in a fast-paced environment and maintain high standards.
Flexibility to work rotating shifts, including weekends and public holidays.
Desirable:
Familiarity with industry-related software, such as POS systems and reporting tools.
Basic computer skills and knowledge of reservation systems (e.g., OpenTable).
Industry certifications, such as WSET or food safety qualifications.
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
What’s in it for you?
- Competitive salary, pension, and life assurance
- 31–33 days of holiday (including public holidays)
- Cashback for wellbeing/healthcare expenses & Perkbox
- Exclusive discounts:
- Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Free stay at The Savoy after probation
- Colleague restaurant, interfaith prayer room and wellness room
- Laundry services for all colleagues
- Gym access, cycle-to-work scheme and Virgin Active membership discount
- Season ticket loan for commuting
- Employee assistance program
- English classes, optician reimbursements, and local discounts for F&B and retail
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
ibis Edinburgh Centre Royal Mile - Hunter Square, Edinburgh, United Kingdom
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
IBIS
Job type
Permanent
Locations
Edinburgh
Job Category
Food & Beverage
Description
Our mission at Ibis Edinburgh Royal Mile – Hunter Square is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you
Reference
90e2fe1e-be56-4908-9615-db02913f104b
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Ahmedabad GIFT City, Ahmedabad, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Ahmedabad
Job Category
Food & Beverage
Description
We are seeking a dynamic and customer-focused Food & Beverage Executive to join our team in Gandhinagar, India. As a key member of our food and beverage department, you will be responsible for ensurin
Reference
f037b02f-68a3-4688-8594-6358dffe0ae7
Expiry Date
01/01/0001
Salary
Location
JO&JOE Budapest (Opening Summer 2025), Budapest, Hungary
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
JO&JOE
Job type
Permanent
Locations
Budapest
Job Category
Food & Beverage
Description
A JO&JOE új szálláshelyet nyit Budapesten, és keresi következő pincérét / pincérnőjét!. Légy részese a JO&JOE történetének, és csatlakozz a nyitócsapathoz! A pincér / pincérnő felelős lesz a bár és az
Reference
389d640c-1afa-42a0-a80f-79aa91a17e5e
Expiry Date
01/01/0001
Salary
Location
ibis Paris Issy-les-Moulineaux Val de Seine, Issy-les-Moulineaux, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Food & Beverage
Description
En tant que commis de cuisine, vous aurez pour missions de : Préparer, dresser les plats conformément aux fiches techniques et en fonction des directives du responsable ;Participer aux inventaires ;Pa
Reference
cd415005-9e0d-4e51-9296-17d4f99723fe
Expiry Date
01/01/0001
Salary
Location
Novotel Chennai Chamiers Road, Chennai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Chennai
Job Category
Food & Beverage
Description
We are seeking a dynamic and customer-focused Assistant Manager for our outlet in Chennai, India. As an integral part of our team, you will play a crucial role in ensuring smooth operations, maintaini
Reference
b1675847-b17d-4909-947f-2bcf2e20fc39
Expiry Date
01/01/0001
Salary
Location
Sofitel Mauritius L'Impérial Resort & Spa, Flic En Flac, Mauritius
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Mauritius
Job Category
Food & Beverage
Description
Manage, lead and motivate the whole Kitchen, Stewarding and Food & Beverages ambassadors in order to offer a high standard of service to guests and ensure all ambassadors are trained to deliver best q
Reference
6e3955c9-009f-421a-b3a0-47f2db8bcf43
Expiry Date
01/01/0001
Salary
Location
Pullman Sydney Airport, Mascot, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Mascot
Job Category
Food & Beverage
Description
Our Director of Food & Beverage, Leigh is currently in the hunt for a passionate Full-time Food & Beverage Duty Manager to oversee our teams in providing exceptional customer service to guests. Suppor
Reference
e4670fa9-3bb0-4479-a0c7-1433d78b3d91
Expiry Date
01/01/0001
Salary
Location
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa, Maldives
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Maldives
Job Category
Food & Beverage
Description
The F&B Attendant is responsible for delivering exceptional food and beverage service to guests in a courteous, timely, and professional manner. This role supports the efficient operation of Restauran
Reference
86c646a3-650a-44a5-85a7-b6856059d520
Expiry Date
01/01/0001
Salary
Location
Sofitel Brisbane Central, Brisbane City, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Brisbane City
Job Category
Food & Beverage
Description
We are seeking a dedicated and efficient Kitchen Steward to join our team in Sofitel Brisbane Central. As a Kitchen Steward, you will play a crucial role in maintaining the cleanliness, hygiene, and o
Reference
31109d96-1e69-4d79-a186-d56723f8cb99
Expiry Date
01/01/0001
Salary
Location
Mercure Melbourne Doncaster, Doncaster, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
MERCURE
Job type
Permanent
Locations
Doncaster
Job Category
Food & Beverage
Description
We are currently seeking Part time Food & Beverage Attendants, with a combination of breakfast, lunch and dinner service as well as conferencing tasks, this role has plenty of variety. You'll work a
Reference
7554962d-26b2-44dd-a7c6-d9a5bceaa167
Expiry Date
01/01/0001