Assistant Housekeeping Manager

Key Responsibilities

• Support the Housekeeping Manager in the daily management of the Housekeeping Department

• Allocate and supervise work duties for Housekeeping Team Members

• Conduct routine inspections of check-out rooms and spot checks of occupied rooms to ensure quality standards are met

• Identify, report, and follow up on maintenance issues or operational defects

• Inspect service areas, storerooms, corridors, and public areas on a regular basis

• Assist in scheduling and supervising deep cleaning programs and special projects

• Train, coach, and support Room Attendants and other Housekeeping Team Members to ensure performance meets required standards

• Assist with stock control, linen management, and the proper maintenance of housekeeping equipment

• Provide excellent guest service, including handling VIP rooms and special guest requests

• Ensure full compliance with hotel brand standards, health & safety policies, and company procedures at all times

• Step in to manage departmental operations in the absence of the Housekeeping Manager

What Are We Looking For?

• Previous experience in a Housekeeping supervisory or assistant management role

• Proven ability to support and manage a diverse team effectively

• Strong attention to detail with a commitment to high cleanliness standards

• Excellent communication and interpersonal skills

• A passion for delivering exceptional guest service

• Good organizational and time-management skills

• Proficiency with computers and hotel systems, including Microsoft Office (preferred)

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.