Assistant Housekeeping Manager

Embrace your passion for outdoor recreation, natural beauty, and festivals in Telluride, CO while also pursuing a fulfilling career at Fairmont Heritage Place, Franz Klammer Lodge. Take a risk, make a change, and experience a new way of living life to the fullest while further developing your career. To live and work in a remote, box canyon surrounded by mountains and adventure is a once in a lifetime opportunity. Our team is a group of passionate and empowered individuals who work hard so they can play hard, bringing their full selves to work each day. Experience an incredible work-life balance as well as receive unmatched benefits packages by joining our team. Join the Fairmont family today!

*We do not have employee housing available, even for managers.*

Hotel Overview: The Fairmont Heritage Place, Franz Klammer Lodge, ideally located in Mountain Village, offers much more than a Telluride resort experience - it provides luxury living in the heart of one of the world's most sought-after destinations. Telluride has long been hailed a top ski destination, but with festivals all summer long and a myriad of outdoor activities, this unique city is a year-round vacationer's delight. Fairmont Heritage Place, Franz Klammer Lodge is just steps from the gondola, ski mountain, golf course, and many other outdoor activities.

At Fairmont Hotels & Resorts, creating an inspiring workplace for our colleagues is just as important as turning moments into memories for our guests. As Assistant Manager, Housekeeping, the standards and values you model will motivate your team—not only to deliver exceptional guest experiences across rooms, public areas, and back-of-house spaces, but also to grow their careers with Fairmont.

What’s In It For You

• Live and work where others vacation, with the mountains just steps away from the lodge.
• A supportive and inclusive company culture that values your growth and well-being.
• Employee benefit card offering discounted rates at Accor properties worldwide.
• Learning and development programs through our Academies.
• Career advancement opportunities within your property and across the globe.
• Make a positive impact through our Corporate Social Responsibility initiatives, including Planet 21.

What You Will Be Doing

• Supervise daily housekeeping operations, ensuring service standards are consistently met.
• Maintain guest rooms, public areas, and back-of-house spaces, upholding the highest standards of cleanliness and presentation.
• Spend time on the floors with your team, providing hands-on leadership, guidance, and support to ensure service excellence and team engagement.
• Monitor labor costs and optimize scheduling to maximize departmental productivity.
• Support preventative maintenance programs in collaboration with the Director of Engineering and Director of Housekeeping.
• Respond promptly to guest concerns, documenting issues and coordinating with appropriate departments for resolution.
• Manage the departmental budget responsibly, ensuring fiscal accountability.
• Foster effective communication and team development through coaching, feedback, and performance management.

Your Experience and Skills Include

• Proven leadership experience in a similar role.
• Proficiency in Microsoft Windows applications; strong computer literacy.
• University or College degree in a related discipline (an asset).
• Exceptional written and verbal communication skills in English, along with strong organizational abilities.
• Strong interpersonal skills with the ability to resolve problems effectively.
• Highly responsible, reliable, and committed to excellence.
• Ability to thrive under pressure in a fast-paced environment.
• Collaborative team player who can also work independently with minimal supervision.

Your Team and Working Environment

• A tight-knit, respectful, and supportive team that values open communication and collaboration.
• A cohesive work environment where you’ll have the autonomy to succeed and the backing of a strong team.

Visa Requirements: Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.

Hourly

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.