- Full-Time
- Permanent
- FAIRMONT
- Rooms
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Fairmont San Jose, Dallas, United States
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REF41894B
Assistant Front Desk Manager
Region
Americas
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Assistant Front Desk Manager
Inspiring and engaging. As an Assistant Front Desk Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Division Operations, and ensure an exceptional guest journey.
What you will be doing:
- Lead and manage all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service
- Coach and train front office employees
- Assist and perform all tasks of front desk operations
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Maximize rooms revenue strategies and practices
- Flexible shifts may include mornings, evenings, weekends, and holidays
Your experience and skills include:
- Service focused personality is essential
- Previous leadership experience in hospitality required
- Prior experience working with Opera or a related system an asset
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
What’s in it for you:
- Paid time off
- Medical, Dental and Vision Insurance
- 401K Retirement Plan
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academy designed to sharpen your skills.
- Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
- Career development opportunities with national and international promotion opportunities
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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