Assistant Event Manager

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.  We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Reports To:  Events Manager, Food & Beverage Director 

Supervises: Event staff of approximately 20 people 

General Purpose: The Assistant Events Manager provides functional and administrative support to the Banquets & Catering Department, assisting the Events Manager with creating a high performance department focused on producing successful events that exceed client expectations.  The Assistant Event Manager ensures that the plans and vision for each event as planned by the Event Manager are accurately and aesthetically executed. The position leads the Event Captain and team in all aspects of execution and provides support to the Event Manager by maintaining the event spaces and collateral materials. 

Specific Responsibilities: 

• Motivates teammates to work cheerfully, efficiently, and effectively. 

• Provides leadership support to Banquets & Catering (B&C) Team. 

• Develops strong communication with Event Manager and Banquet Sous Chef in order to receive all details/tools necessary to execute events. 

• Maintains clear and concise lines of communication between Banquets & Catering department (B&C) and other property departments. 

• Maintains a good working relationship with guests, groups, and teammates from other departments. 

• Provides administrative support for Event Sales Manager(s) when applicable.  

• With an overall knowledge of product/services/property, confidently answers questions from client, teammates, and management. 

• Manages and executes events according to standards as documented in the Banquets & Catering Standards & Tools manual. 

• Maintains, implements, and improves efficient set-up & tear down processes. 

• Interacts with on-site client contacts and assists with any requests not listed in materials provided by Event Manager. 

• Performs any task related to execution and running of events and fills in for event servers as necessary. 

• Assists Event Manager in organizing delivery and return of any rental items. 

• Consistently re-evaluates and updates SOPs for the B&C department. 

• Human Resources functions 

• Works with Event Manager to monitor server hours and overtime as well as payroll. 

• Tracks staff calendar. 

• Assists Manager with staff  interviews and reviews when necessary. 

• Administrative functions 

• Ensures event updates and changes are communicated to culinary and event team.  

• Updates and communicates staff schedule. 

• Creates signage, menus, food labels, etc. 

• Creates floor plans for events as needed 

• Reconciles department checkbook (purchase orders, invoices, etc.) 

• Follows accounting procedures outlining revenue reporting and HR. 

• Maintains inventory of linen, n/a beverages, event department specific items. 

• Other duties as assigned by your supervisor or manager. 

• Advanced knowledge of Event Planning and fine dining required. 

• Working knowledge of other major areas in the hotel and the skill to integrate and communicate that information preferred. 

• Knowledge of basic food service standards, service, hygiene and safety.  

• Competent with Windows-based computers and Microsoft Office and familiar with industry standard software. 

• Demonstrated management skills. 

• Demonstrates enthusiasm for all things 21c. 

• Must pass a background check 

Physical Requirements:  

• Must be able to stand and walk for long periods of time. 

• Must be able to lift at least 50 pounds. 

Education/Formal Training: 

• Four-year college degree preferred 

Experience: 

• At least two years working in Events 

All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm