- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel London West, London, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF40494T
Assistant Director of Sales – MICE
Region
Europe and North Africa
Novotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.
In the role of Assistant Director of Sales – MICE and reporting directly into the Director of Sales & Marketing, you will be responsible for working closely with the Senior Commercial Team to drive business needs and expand existing business through proactive efforts and sales channels. You will work to develop client engagement levels and a high-performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
- With the guidance of the Director of Sales, be responsible for the day to day management and motivating of the MICE Sales team to ensure the sales budget is achieved/surpassed.
- Prepare and present, on a monthly basis, the contribution, focus and activity of the MICE proactive & reactive sales team.
- Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate activity.
- Work closely with the MICE Sales Office Manager on the MICE Diary availability & pricing strategy.
- Lead special projects that are time bound, with strong management and communication ensuring the success of each task.
- Be actively involved in the creation and delivery of the hotels sales & marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for the MICE segment.
- To meet all individual KPIs and manage the team to achieve the same.
- Manage a select portfolio of accounts in agreement with the DOSM.
- Part of your role will include conducting sales trips and attending trade shows in both the UK and oversees.
- Assist with the recruitment process for MICE Sales team member ensuring effective processes are in place for the induction, training and development of all team members.
- Ensure performance is reviewed on a regular basis recognising and celebrating success, and refocusing effort where required.
- To assist in the setting of clear expectations and ensure business strategies are followed and met. Identify areas of risk & opportunity.
- Contribute to relevant management meetings to develop and implement sales initiatives.
- Cooperate with other departments in the hotel, particularly Reservations and Banqueting, to create an exceptional Guest experience and build a strong & comprehensive sales offering.
- Work with the Accor HQ Sales team to actively develop existing and new relationships and business opportunities.
- Understand and report on new emerging markets/sectors
Personal Attributes
- Experience in a similar role with a proven track record
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Excellent written and verbal communication skills
- Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
- Strong analytical skills to understand key business indicators, competitive trends and develop approaches to these challenges - ability to move strategy to action
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
- Excellent organisational and planning skills
- Strong presentation skills with attention to detail
Qualifications
- Fluency in English, written and spoken is a must.
- Minimum 2 years’ experience in a senior MICE Sales position
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of Local, European & International MICE Markets & Sectors
- Third level qualification in a relevant field
- Passion for sales and for achieving targets and objectives
- Strong knowledge of Opera & Delphi FDC
As part of our team you can have:
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively initiatives to build a more inclusive and sustainable world
- And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Lima, Peru
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Lima
Job Category
Sales & Marketing
Description
Revenue Manager JRRealizará el seguimiento y analizará el comportamiento de los Hoteles, en cuanto a su ocupación, a fin de establecer estrategias y acciones tarifarias que permitan optimizar los resu
Reference
251277b6-4b69-4fc7-8b22-c3e056d3987e
Expiry Date
01/01/0001
Salary
Location
Sofitel Shahd Al Madinah, Madinah, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Madinah
Job Category
Sales & Marketing
Description
Consistently offer professional, friendly, and engaging serviceSupport the Reservations Manager in leading and managing all aspects of the Reservations department and ensure all service standards are
Reference
e03f38b5-f910-4d82-9489-cd8fb50818ed
Expiry Date
01/01/0001
Salary
Location
Sofitel Philadelphia at Rittenhouse Square, Philadelphia, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Philadelphia
Job Category
Sales & Marketing
Description
You are the beginning of an exceptional & memorable guest experience! As a Reservations Agent, your telephone warmth will make our guests feel welcome and build their anticipation for the exceptional
Reference
b2c5fbc5-a486-4ab3-adc7-f47581491ab2
Expiry Date
01/01/0001
Salary
Location
ibis budget London Whitechapel - Brick Lane, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS BUDGET
Job type
Permanent
Locations
London
Job Category
Sales & Marketing
Description
Perform general office duties, including answering the phones, handling incoming correspondence from costumers in a timely and professional manner.Co-ordinate and control the flow of documents and inf
Reference
821f6aee-7d61-4cc2-af19-f13a72225f76
Expiry Date
01/01/0001
Salary
Location
Novotel Cardiff Centre, Cardiff, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Cardiff
Job Category
Sales & Marketing
Description
Position OverviewThe Hotel Sales Manager is primarily responsible for developing new business opportunities whilst assisting in the management of the Hotels Corporate / Leisure / MICE accounts.The Sal
Reference
469389ff-112a-47d0-a006-c976612f096a
Expiry Date
01/01/0001
Salary
Location
Mercure London Bridge, London, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
London
Job Category
Sales & Marketing
Description
We are looking for a Conference & Groups Sales Executive to join our team. In this role, you will be responsible for managing conference & groups bookings, ensuring the seamless coordination of events
Reference
1746c01d-b47c-4b38-ab2c-7defbf84e8bc
Expiry Date
01/01/0001
Salary
Location
Mövenpick Jeddah City Star, Jeddah, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Jeddah
Job Category
Sales & Marketing
Description
Senior Sales Manager is responsible for targeting, qualifying and contracting predominately local and global corporate accounts not yet utilizing the property.Maintains a high level of exposure for th
Reference
3cc15b47-a18a-49fc-84df-339848e6bd54
Expiry Date
01/01/0001
Salary
Location
Pullman Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Sales & Marketing
Description
MAIN RESPONSIBILITY Assisting the Sales and Revenue team in the daily tasks to reach the target and ensure the correct distribution of our hotels on the various Distribution platforms;Process all rese
Reference
43b37082-dd02-40c6-8ad2-db7f3bde443d
Expiry Date
01/01/0001
Salary
Location
Mercure Plaza Biel, Biel/Bienne, Switzerland
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Switzerland
Job Category
Sales & Marketing
Description
Bienvenue dans un métier qui vous permet d’être au cœur de la vie d’un hôtel et de vous ouvrir les portes d’un quotidien épanouissant au sein d’un groupe à envergure internationale !En tant que futur
Reference
5f5d2669-a0e7-41d8-a86c-e620d994bcad
Expiry Date
01/01/0001
Salary
Location
Novotel Abu Dhabi Gate, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Abu Dhabi
Job Category
Sales & Marketing
Description
What you will be doing:To consistently offer professional, friendly and engaging serviceTo enter rooming lists while ensuring accuracy, as requiredTo update reservations ensuring a flawless check in a
Reference
37d93e8d-7bce-4c65-aad9-6469f2c34d82
Expiry Date
01/01/0001