- Full-Time
- Permanent
- RAFFLES
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Raffles Maldives Meradhoo Resort, Malé, Maldives
__jobinformationwidget.freetext.ExternalReference__
REF72009X
ASSISTANT DIRECTOR OF SALES (India, GCC and DMC's)
Region
Luxury & Lifestyle
Raffles is a brand among the Accor group. In most of its locations, Raffles has a long history of making the most of major landmarks, embedded in the local heritage of each country. Raffles Hotels create a well-balanced bridge between local communities, heritage, and the environment. Through the Raffles brands, the historical buildings enjoy a new life thanks to renovations that helped create refreshed luxurious accommodations that benefit from a better sustainable performance thanks to their new eco-design. These sensitive, high-quality, and sustainable repairs and enhancements are provided by the brand in areas of high historic significance.
ASSISTANT DIRECTOR OF SALES
POSITION SUMMARY
Under the general guidance and supervision of the Director of Sales & Marketing, and within the limits of established Corporate/Sales policies and procedures, oversees and directs all aspects of the Sales activities. Responsibilities include overseeing the planning and development of promotional strategies; key role is to bring business to the resort with good occupancy and high yield. The Assistant Director of Sales will accomplish this through managing all the key accounts and all other sales activities. Promotes the work culture and the company’s core values.
ESSENTIAL RESPONSIBILITIES
Responsibilities and essential job functions include but are not limited to the following:
- To maximize rooms revenue and profit through pro-active selling techniques and provide the highest standards of service levels
- To provide a point of contact for all inquiries and associated processes within unit from key sales, marketing and PR channels.
- To be the point of contact for all local and international operators in Maldives through the Male Office of the resort.
- To develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel.
- Develops strategic action plans for hotels to drive measurable, incremental sales revenue.
- Identify areas of opportunity in performance and recommend tools and sales training to optimize performance of sales team. Additionally work with individual resort teams to identify skill development areas and properly deploy sales and marketing resources.
- Working closely with the General Manager, Director of Sales & Marketing, Reservations & Revenue Team.
- Dealing with Tour Operators, Local DMCs, Corporate Companies, PR channels
- Taking direct bookings
- Site inspections
- External callers
- Analyse current and potential market/trends, coordinates all activities to maintain and increase revenue through added business volume and increase rate
- Procure new and repeat business for the resort by monitoring contact with travel agencies, tour operators, airlines, commercial houses and professional associations with local and international markets.
- Attain contracting with key travel partners, wholesalers, planners, corporate accounts, incentive buyers through personal sales calls, telephone contacts and written communications
- Create and implement special programmes to achieve greater productivity through:
- Increasing average rate
- Increasing occupancy
- Increasing business volume during low seasons
- Increasing events and weddings
- Manages key accounts
- Co-ordinate the development of all promotional materials
- Provide direction on the conducts market research
- Monitors competitive activities
- Ensures the resort is represented as an active member of the local community through association membership
- To plan and attend trade and road shows in key market areas
- Attends major travel functions to promote sales for resort
- Arrange familiarization trips and site inspection.
- Liaise with global sales representative
- Establish and continuous update database and mailing list
- Conduct weekly reviews of sales activity to ensure targets and sales objectives are being met
- Sales presentation update and training within resort when required
- Manage the Sales team and their performance
• Previous experience in handling India, GCC markets and DMC's is preferred.
• Position will be based in the resort.
• Strong teamwork and interpersonal skills.
• Excellent communication and customer contact skills.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations. A team player & builder and a motivator & self-starter.
• Excellent communication skills, interpersonal relationship, and time management skills.
• Strong and outgoing personality and exceptional negotiation skills.
Competencies
- Good interpersonal skills with ability to communicate with all levels of colleagues.
- Service oriented with an eye for details.
- Multicultural awareness and able to work and thrive within a culturally diverse environment.
- Good presentation and influencing skills.
- Flexible and able to embrace and respond to change effectively.
- Ability to work independently and has good initiative under dynamic environment.
- Self-motivated and energetic.
- Leads to constantly improve the guest and colleague service experience.
- Leadership skills required – collaborative, enabling, and entrepreneurial.
- Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and competencies.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Pullman Paris Tour Eiffel, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
MISSION GENERALE :Le Chargé(e) de Communication Événementielle a pour mission d'organiser, coordonner et superviser la mise en place des événements de l’hôtel. Cela comprend la création d’évènement di
Reference
39831d99-5ab9-40a5-b650-c4480aa79c85
Expiry Date
01/01/0001
Salary
Location
RAFFLES RAFFLES JEDDAH, Jeddah, Saudi Arabia
Experience Level
Director
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Jeddah
Job Category
Sales & Marketing
Description
You will be one of the principal pillars of the hotel, passionately and enthusiastically directing day-to-day activities of the sales team by inspiring and coaching them to drive results. Further you
Reference
a203ff83-cdfc-429e-ab58-9516784c9337
Expiry Date
01/01/0001
Salary
Location
Swissôtel Al Ghurair, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
Digital Marketing ManagerAs the Digital Marketing Manager at Swissotel Al Ghurair, you will lead the strategic development and execution of the hotel’s digital marketing and e-commerce initiatives. Th
Reference
ca2ff915-649a-4f01-99de-aa47e7895093
Expiry Date
01/01/0001
Salary
Location
Novotel Kochi Infopark, Kochi, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Kochi
Job Category
Sales & Marketing
Description
Primary Responsibilities Marketing ManagementDevelops a public relations program for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the pub
Reference
d63eedc5-e163-4c18-9498-682dc256c6db
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Tour Eiffel, Paris, France
Experience Level
Student
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Internship
Locations
Paris
Job Category
Sales & Marketing
Description
Technique métier et relation client :Est responsable de la satisfaction du client dès la signature du contrat de vente de l'évènement jusqu'à la fin de la prestation.Coordonne les services impliqués d
Reference
48c69906-5a0a-46c4-b35d-47b3a1974fec
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
The Commercial Analyst applies a logical, structured, and disciplined approach to analyze key financial and commercial data, transforming insights into actionable recommendations. This role requires t
Reference
ea3a23aa-46f8-4d18-be37-4d7a0b2fadb0
Expiry Date
01/01/0001
Salary
Location
Mövenpick El Gouna, Hurghada, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Hurghada
Job Category
Sales & Marketing
Description
We are seeking a dynamic and experienced Reservation Manager to join our team in Jeddah, Saudi Arabia. As a key member of our hospitality management team, you will be responsible for overseeing all re
Reference
9244b591-c69b-4d75-9353-470db1bbad45
Expiry Date
01/01/0001
Salary
Location
Mövenpick Aswan, Aswan, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Egypt
Job Category
Sales & Marketing
Description
We are seeking a highly organized and customer-focused Reservation Manager to join our team. In this crucial role, you will oversee all aspects of our hotel's reservation process, ensuring seamless gu
Reference
19805fc1-c5cd-4407-a514-5e09f6a89f14
Expiry Date
01/01/0001
Salary
Location
Fairmont La Hacienda Costa del Sol, Cádiz, Spain
Experience Level
Executive
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Cádiz
Job Category
Sales & Marketing
Description
The Sales Coordinator is responsible for supporting the sales team with administrative and operational tasks. This role involves maintaining client relationships, managing correspondence, preparing re
Reference
1c1b1776-6e9d-4d9b-b5db-74e9697814d7
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
MISSION :Le/La Coordinateur.trice Réservations Groupes H/F prend en charge les réservations reçues par téléphone et par Internet pour les groupes (via le système de réservations) et tente de répondre
Reference
39174336-1cb2-4820-b7f3-3dae22e0485f
Expiry Date
01/01/0001