__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Brands__ IBIS BUDGET

__vacancyopjusttionswidget.opt-Job Category__ Rooms

Descrição da empresa

O Hotel ibis Budget São Paulo Jardins conta com uma localização privilegiada, próximo a Avenidas Paulista e Rua Oscar Freire. Possui 399 apartamentos em categoria super economica com ar condicionado, uma pizzaria Sponta e loja de conveniência.

Descrição da vaga

Recepcionar os hóspedes, realizando o check-in com toda a documentação necessária,efetuando preenchimento correto da ficha de registro no sistema;
Realizar o check-out, conferindo as informações da reserva;
Atendimento telefônico e via whatsapp;
Atendimento de dúvidas gerais dos hóspedes no balcão;
Ser o principal interlocutor entre o cliente e outras áreas do hotel, recebendo suas solicitações, sugestões, reclamações, etc. Buscar a resolução, repassando essas informações ao departamento responsável, quando necessário;
Garantir que os procedimentos e processos da recepção sejam efetuados conforme auto controle;
Ser responsável e zelar pela guarda de todos os documentos, efetuando fechamento de caixa e controle de estornos diários;
Controlar a guarda e entrega de bagagem. Realizar a cobrança conforme as práticas da marca de atuação.

Qualificações

Ensino Médio Completo

Inglês Nível Intermediário / báisco

Mente Aberta

Orientação ao Cliente

Comunicativo (a)

Trabalho em Equipe

Proatividade

Discrição

Atenção a detalhes

Informações adicionais

Salário R$ 3300,33

Escala 12x36

Vale-Transporte

Alimentação/Refeição R$ 858,00

Plano de Saúde com coparticipação Amil

Plano Odontológico Amil Dental opcional

Seguro de vida

PPR (Participação de Resultados)

Reembolso de Farmácia

Descontos em diárias e em restaurantes dos hotéis

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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LET YOUR PASSION SHINE

Let your passion shine