Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Job Purpose:To carry out preventive and corrective maintenance, troubleshooting, repair and servicing of air-conditioning and refrigeration equipment throughout the hotel, ensuring optimum operational performance, guest comfort, energy efficiency and compliance with hotel engineering standards and UAE health and safety requirements.
Key Responsibilities
- Carry out preventive and corrective maintenance of all HVAC and air-conditioning equipment.
- Maintain and troubleshoot FCUs, AHUs, split AC units, package units, ventilation systems, exhaust fans, and related equipment.
- Inspect and maintain compressors, condensers, evaporators, cooling coils, filters, belts, bearings, motors, valves, and drain systems.
- Attend to AC-related maintenance requests in guest rooms, restaurants, public areas, offices, kitchens, and back-of-house areas.
- Respond promptly to guest complaints and hotel maintenance requests related to temperature and air-conditioning.
- Diagnose HVAC and refrigeration faults and carry out necessary repairs.
- Monitor operating pressures, temperatures, airflow, and equipment performance.
- Check and maintain chilled-water systems, pumps, valves, strainers, and associated equipment.
- Maintain refrigeration equipment including cold rooms, refrigerators, freezers, and ice machines.
- Identify and report refrigerant leaks and carry out approved refrigerant recovery and charging procedures.
- Carry out scheduled preventive maintenance according to the hotel's maintenance plan.
- Complete engineering work orders and preventive maintenance checklists accurately and on time.
- Maintain proper records of equipment faults, repairs, spare parts, and maintenance activities.
- Report recurring technical problems and major equipment failures to the Engineering Supervisor.
- Assist in maintaining BMS-controlled HVAC equipment and report abnormal readings or alarms.
- Monitor HVAC equipment for abnormal noise, vibration, temperature, pressure, and energy consumption.
- Support hotel energy-saving and sustainability initiatives.
- Ensure AC temperature settings and operating schedules comply with hotel standards.
- Maintain all tools and equipment in good working condition.
- Report required spare parts, tools, and materials to the Engineering Supervisor.
- Follow all hotel Engineering SOPs, safety procedures, and permit-to-work requirements.
- Use appropriate PPE and follow safe working practices at all times.
- Follow electrical isolation, lockout/tagout, and other safety procedures where applicable.
- Handle refrigerants, chemicals, oils, and other maintenance materials safely.
- Report unsafe conditions, equipment defects, water leaks, refrigerant leaks, and other hazards immediately.
- Maintain a clean and safe working area after completing maintenance activities.
- Coordinate with Electrical, Plumbing, Mechanical, and other Engineering team members when required.
- Support the Engineering team during VIP arrivals, high occupancy, hotel events, and operational emergencies.
- Participate in emergency response and equipment breakdown procedures.
- Maintain professional appearance and conduct when working in guest areas.
- Minimize disturbance to guests while carrying out maintenance work.
- Maintain good communication with guests and hotel colleagues.
- Complete proper shift handover and communicate outstanding maintenance issues.
- Perform any other reasonable duties assigned by the Chief Engineer or Engineering Supervisor.
Qualifications
Qualifications & Experience
- Diploma, Certificate, or vocational qualification in HVAC, Air Conditioning & Refrigeration, Mechanical Engineering, or a related field.
- Minimum 2–3 years of relevant experience as an AC/HVAC Technician.
- Previous experience in a 4-star or 5-star hotel is preferred.
- UAE/GCC hotel experience is an advantage.
- Good knowledge of HVAC, refrigeration, and basic electrical systems.
- Flexible to work shifts, weekends, public holidays, and emergency call-outs.
- Strong commitment to guest satisfaction, safety, and hotel standards.
Additional Information
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
