Our Digital Factory is a unique digital and innovation laboratory serving 100M+ guests and 5,500 hotels across 110 countries. We assume a pivotal role in Accor's global technology strategy and in fostering a culture of innovation throughout the organization.
Within the Group, the Digital & Business Factory serves as a laboratory for new work methodologies, including:
1
Innovation Unit
Dedicated to long-term projects. Our teams have to be aware of emerging trends and evolving needs, so they can always be at the forefront and surpass themselves.
2
Intrapreneurship
The expertise of our intrapreneurs, internal project managers, responsible for developing and overseeing in-house projects.
3
Cutting-Edge Technologies
Applying the testing and learning of cutting-edge technologies through Proof of Concepts (POCs).
4
Heartist® Development
Providing Heartist®s development through training and knowledge-sharing sessions.
5
Collaborations
Endless opportunities for collaborations with industry-leading partners.
And You? What's Your Impact?
Over 2,000 talents with product management, UX design, engineering, architecture, data & e-commerce expertise(s) collaborate to address our business challenges around these main areas:
We adopt a continuous improvement approach to reduce the impact of digital technology on the environment in as many projects as possible.
The Digital & Business Factory has a unique organization: open, agile, and efficient.
It is also an “employee experience hub” where HR innovations are tested. We foster a benevolent approach, prioritizing the personal and professional development of the teams. This environment encourages innovation and intuition without imposing a defined vision.
Meet our Heartists®
Hear from one of our team members, Alix
Chief Digital Officer at Accor's Digital Business Factory.
We are the Digital & Business Factory of the Accor Group, the innovation and transformation laboratory of the global leader in the hospitality industry; With our 700 - Heartist®, we bring together the
Nous sommes la Digital & Business Factory du Groupe Accor, le laboratoire d’innovation et de transformation du leader mondial de l’hôtellerie. Avec nos 700 - Heartist®, nous concentrons le meilleur d
We are the Digital & Business Factory of the Accor Group, the innovation and transformation laboratory of the global leader in the hospitality industry; With our 700 - Heartist®, we bring together the
We are the Digital & Business Factory of the Accor Group, the innovation and transformation laboratory of the global leader in the hospitality industry; With our 700 - Heartist®, we bring together the
We are the Digital & Business Factory of the Accor Group, the innovation and transformation laboratory of the global leader in the hospitality industry; With our 700 - Heartist®, we bring together the
Nous sommes la Digital & Business Factory du Groupe Accor, le laboratoire d’innovation et de transformation du leader mondial de l’hôtellerie. Avec nos 700 - Heartist®, nous concentrons le meilleur d
Nous sommes la Digital & Business Factory du Groupe Accor, le laboratoire d’innovation et de transformation du leader mondial de l’hôtellerie. Avec nos 700 Heartist®, nous concentrons le meilleur de
Accor Tech & Digital, c’est le laboratoire d’innovation et de transformation technologique du leader mondial de l’hôtellerie. Nos équipes, appelées Heartist®, concentrent le meilleur de l'hospitalité
