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  1. Full-Time
  2. Permanent
  3. ACCOR
  4. Others

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Grand Mercure Dubai City, Dubai, United Arab Emirates

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REF51565S

Telephone Operator

Region

MEA SPAC


This vacancy has now expired. Please see similar roles below...


Job Description

  • Answer all calls in prompt and efficient manner as per hotel standards and transfer calls to related extensions
  • Receive, handle and convey to Duty Manager and to concerned department any requests or complaints received from guests and clients
  • Assist the Reception team in preparing for daily arrivals and welcoming the guests

Qualifications

  • Previous experience in a similar role is an asset in a 5 star hotel setting
  • Knowledge in Opera system
  • Strong interpersonal and communication skills with a passion for service

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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