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  1. Full-Time
  2. Permanent
  3. ACCOR
  4. Others

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Mercure Maldives Kooddoo Resort, Mercure Kooddoo, Maldives

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REF52331X

Senior Dive Instructor

Region

MEA SPAC



Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

  • Supports Dive Center (Assistant) Manager and acts as the person in charge when the Manager is on leave.
  • Ensure task completion as per daily briefing, dive & watersports manager instructions and Company SOP.
  • Guarantee at any time the guests and other staff safety during activities.
  • Promptly and appropriately, react in case of an emergency.
  • Professionally interact pro-actively and positively with guests at any time.
  • Provide all information about excursions, diving, watersports to guests.
  • Promote and upsell diving courses, watersports activities and other excursions.
  • Answer calls professionally providing complete information and promoting activities.
  • Follow up, reporting guest complaints up to Dive Center Manager.
  • Give engaging and complete briefing to guests with particular emphasis to safety briefings.
  • Guide diving, courses, and excursions activities according to PADI and Company standards and SOP, always with maximum focus on safety and service quality.
  • Whenever required help other team members.
  • Fulfil all paperwork requirement as per SOP and verbal instructions.
  • Maintenance and hygiene of the equipment and the facility.
  • Keep Dive & Watersports Manager updated with regards to number of stocks, gear, spares and other equipment
  • Update bookings on the following day, make planning and communicate with team.
  • Checking the arrival in-house guest list in MOR, emails and bills to ensure proper closing and posting.
  • Conforms to policies and procedures, laid down by the Company and carry on duties & responsibilities as directed by the reporting Manager/ Supervisor.
  • Ensure that all communications are properly conveyed up and down the scale of command.

Qualifications

  1. PADI Master Scuba Diver Trainer (MSDT) or above, including Enriched Air Instructor: To ensure the ability to teach a wide variety of PADI specialty courses.
  2. Aqualung Technician Certification: This should be a compulsory requirement. 
  3. Dive Compressor Operation and General Maintenance: Proficiency in operating and maintaining dive compressors is a must.
  4. Minimum Two Years of Teaching Experience; previous working experience in a resort environment in the Maldives is preferred.
  5. Computer Literacy: Proficiency in Microsoft Office and general computer skills, enabling the candidate to assist with office and administrative tasks when needed.
  6. Sales and Customer Service Experience: Ability to promote courses, dive packages, and excursions to guests.
  7. Logistics and Inventory Management: Experience in managing dive schedules, boat logistics, and dive center inventory.

Additional Information

  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Must be well-presented and professionally groomed at all times

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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