- Full-Time
- Permanent
- FAIRMONT
- Talent & Culture
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Fairmont Empress, Victoria, Canada
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REF66269U
Talent & Culture Coordinator Full-time
Region
Luxury & Lifestyle
Recognized as the #2 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.
The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.
What is in it for you:
- Employee benefit card offering discounted rates at Accor properties worldwide
- Exclusive Employee and Friends & Family Discounts at Fairmont Empress
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Opportunity to develop your talent and grow within your property and across the world!
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
- Access to our company-matched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Competitive annual salary commensurate with experience, starting at $55,700
What you will be doing:
- Be the point of contact in the office for colleagues with Talent and Culture related requests and inquiries including: system access, benefit questions, reservation requests, etc.
- Provide day to day administration and coordination of all activities within the Talent & Culture Department including: filing, photocopying, collating, mail, courier, phone and fax; typing of correspondence, reports, charts, tables, brochures and other collateral materials, etc.
- Maintain a confidential, accurate and organized filing system for employee personnel and disciplinary files.
- Data input and tracking of information into HR Systems (new hire files, status changes, training, benefits, pension, payroll, etc.).
- Prepare and coordinate new hire onboarding including; paperwork completion, access and registration requirements
- Own the internal social media and communication platforms to ensure new information and events are promoted to colleagues
- Coordinate office ordering and deliveries
- Coordinate employee related activities and events
- Communicate monthly colleague anniversaries and birthdays to Leaders
- Support the Recognition Committee with tracking monthly nominations
- Track and order travel program cards
- Manage the locker assignment tracking system
- Complete cheque processing for hotel
- Understand, communicate, implement, and adhere to all Talent & Culture policies & procedures.
- Support a safe working environment by ensuring local regulations are upheld for workplace health and safety;
- Other duties as assigned
Your experience and skills include:
- Diploma/Degree in Human Resources or related field an asset
- Minimum of 2 years of experience in administrative role
- Hotel operation experience is desirable;
- Ability to support a collaborative environment;
- Excellent interpersonal skills with ability to communicate with all levels of colleagues;
- Excellent organization skills, ability to multi-task and maintain confidentiality;
- Multicultural awareness and able to work with people from diverse backgrounds;
- Flexible, able to embrace and respond to change effectively;
- Self-motivated, energetic, and participative.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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