- Full-Time
- Permanent
- NOVOTEL
- Rooms
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Novotel São Paulo Center Norte, São Paulo, Brazil
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REF18095M
Supervisor (a) de Governança
Region
Americas
Situado no complexo comercial Cidade Center Norte, este moderno hotel de negócios fica a 7 minutos a pé de uma estação de metrô, a 14 minutos do centro de convenções Expo Center Norte e a 6 km do centro de São Paulo.
Os quartos tranquilos com piso de madeira e decoração discreta têm acesso Wi-Fi incluso, TV com tela plana e sofá-cama. Serviço de quarto disponível.
Há um restaurante internacional, um sushi bar e um bar comum. Outras comodidades são piscina coberta aquecida, sala de ginástica e quadra de squash, bem como sala de videogame, salas de conferências e estacionamento.
Wi-Fi gratuito Café da manhã pagoEstacionamento pagoAcessívelPiscinas interna e externaAr-condicionado
Sustentabilidade
Manuseio consciente de substâncias perigosas
Descarte consciente de produtos eletrônicos, baterias e lâmpadas
Programa de reciclagem
Frutos do mar de origem sustentável
Ovos orgânicos de galinhas livres
• Acompanhar a execução dos serviços, controlando o suprimento de materiais.
• Liberar o apartamento no sistema para venda.
• Supervisionar as atividades da Lavanderia (externa ou interna)
• Realizar a Reconciliação de apartamentos
• Informar a Recepção e a Governanta sobre eventuais irregularidades relacionadas à ocupação dos apartamentos (quantidade de hóspedes por apartamento/status de UH, arrumação etc.), seguindo procedimentos preestabelecidos.
• Atender aos hóspedes, solucionando problemas diversos, tais como, extravio de objetos, reclamações sobre limpeza etc.
• Apoiar o responsável da manutenção na decoração do hotel, envolvendo tapeçaria, floricultura e objetos de arte.
• Programar limpezas específicas, de acordo com a necessidade e ocupação do hotel.
• Responder pelo uso e guarda das chaves dos andares.
• Manter a Governanta e/ou Coordenadora de Hospedagem, se for o caso, informada sobre as rotinas da área.
Superior completo Hotelaria ou compatível.
Conhecimento nos sistemas Ópera e Sênior será um diferencial
Conhecimento em reconciliação de apartamentos será um diferencial
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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