STEWARD / PLONGEUR / LAVAPIATTI (F/M/X)

About Orient Express

Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. Follow the journey at @orientexpress on Instagram or visit the website at www.orient-express.com.

About Orient Express La Minerva

Considered as the beloved capital of the Orient Express legend, Rome is the first Orient Express hotel, La Minerva, in 2025. Orient Express has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldo Rinaldi, a disciple of Canova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance.

Our Plonge Stewards are essential to contribute to a high-quality Guest satisfaction. They will take care of the highest quality of all the services necessary for the perfect cleanliness of dishware, equipment and tools used to in restaurants and bars to serve Guests and to prepare their food & beverages experience in the events, banqueting, SPA and in the rooms/suites. Our plonge stewards’ professionalism is crucial to contribute to raise the standards in all the F&B outlets by operating in an impeccable way.

Key Responsibilities

• Operate and maintain cleaning equipment and tools, including the dishwashing machines, hand wash stations, pot-scrubbing stations and trash compactors.
• Monitor operating supplies and reduce spoilage and wastages,
• Ensure cleaning activities of all dishware and cutlery, glasses and wash pots, pans and other kitchen utensils according to performance standards.
• Inspect, pull, and stack cleaned items, constantly checking if any items need to be re-scrubbed and re-washed.
• Rack and spray all racked items with hot water to loosen and remove food residue.  Sort, soak, and wash/re-wash silverware.
• Ensure that clean wares are stored in appropriate areas and dispose of glass in the proper containers, following all the quality procedures.
• Wash and disinfect kitchen and other department areas, tables, tools, knives, bins and equipments.
• Support warehouse activities such as receiving deliveries, storing perishables properly and rotating stock.
• Maintain proper storage and use of used chemicals and detergents.
• Breakdown dirty bus tubs and take care of their management according to the garbage schedules.
• Empty and maintain trashcans and dumpster area.
• Break down cardboard boxes and place them and other recyclables in the recycle bins,
• Assist in carrying out periodical inventory of operating equipment,
• Assist with setup of function requests such as plate orders, etc.
• Follow all Hotel policies, procedures and service standards, including HACCP and health & safety procedures,
• Attend the training courses.

Qualifications

• To have a thorough understanding and knowledge of all cleaning procedures, use of dish washing machines and the type of chemicals to be used
• To have a clear understanding of the HACCP procedures put in place and their purpose
• Awareness of OH&S policies and procedures
• Good communication skills
• Strong attention to details and organization abilities
• Strong knowledge of the Hotel Restaurants’ quality standards
• Flexibility, adaptability and attitude to work under pressure while ensuring respect of deadlines and required quality level
• Good knowledge of Italian, the English confidence is a plus
• Legal right to work in Italy.