- Full-Time
- Internship
- MERCURE
- Rooms
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Hôtel Mercure Paris Opéra Grands Boulevards, Paris, France
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REF354R
Stagiaire Réception H/F 39H MAI-SEPTEMBRE 2025
Region
Europe and North Africa
Le Mercure Paris Opéra Grands Boulevards, hotel de 52 chambres à l'atmosphère jazz et situé en plein cœur des Grands Boulevards, est à la recherche d'un Stagiaire en Réception pour la période mai - septembre 2025.
Si vous êtes souriant, motivé et désireux de connaitre le domaine de l'hôtellerie avec une équipe bienveillante et impliquée...alors ce stage est fait pour vous !
Voici vos missions:
- Accueillir le client dès son arrivée avec prévenance et attention
- Contribuer, par une relation chaleureuse et personnalisée, à sa fidélisation
- Prendre en compte et anticiper les besoins du client
- Gérer les objections et/ou remarques éventuelles du client ; veiller à apporter une réponse dans le meilleur délai possible
- Véhiculer l’image de l'hôtel
- Contribuer à faire vivre les projets et points d'identité de la marque et du groupe
- Valoriser les différentes prestations de l’hôtel pour optimiser les ventes
- Gérer les appels téléphoniques et prendre les réservations
- BTS Hôtellerie
- Bonnes connaissances du pack Office (Word, Power Point, Excel...)
- Maîtrise du français, anglais professionnel
- Aisance relationnelle, sens de l’accueil et du service
- Motivation
- Esprit d’équipe
- Capacité d’écoute et d’anticipation
- Bonne présentation, bonne élocution
- Dynamisme
Remboursement du titre de transport à 75%
Merci de bien vouloir envoyer votre candidature à l'adresse h9688-om@accor.com
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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