Ski Valet Supervisor (Winter Only)

Embrace your passion for outdoor recreation, natural beauty, and festivals in Telluride, CO while also pursuing a fulfilling career at Fairmont Heritage Place, Franz Klammer Lodge. Take a risk, make a change, and experience a new way of living life to the fullest while further developing your career. To live and work in a remote, box canyon surrounded by mountains and adventure is a once in a lifetime opportunity. Our team is a group of passionate and empowered individuals who work hard so they can play hard, bringing their full selves to work each day. Experience an incredible work-life balance as well as receive unmatched benefits packages by joining our team. Join the Fairmont family today!

*We do not have employee housing available.*

A warm smile and a helping hand are what our Owners and Guests experience as they begin their day on the slopes. As Ski Valet Supervisor, your leadership, expertise in ski equipment, and deep knowledge of the Lodge and surrounding terrain will ensure every guest feels genuinely welcomed and well cared for. You’ll set the tone for exceptional service and help create unforgettable mountain memories.

What’s in it for you:

• Grow your career while enjoying an exceptional work-life balance in beautiful Telluride, Colorado.
• Comprehensive employee benefits including medical, dental, life insurance, short-term disability, and 401(k).
• Wellness perks including a seasonal ski or spa pass.
• Be part of an engaging culture, an outstanding team, and a property with a long-standing reputation for excellence.
• Employee benefit card offering discounted rates at Accor properties worldwide.
• Access to learning and development programs through our Academies.
• Opportunities to grow your talent within the property and across the global Accor network.
• Make a meaningful impact through our Corporate Social Responsibility initiatives, such as Planet 21.

What You Will Be Doing:

• Deliver consistently professional, friendly, and engaging service to Owners and Guests.
• Lead and supervise the Ski Valet team, ensuring service standards are met and exceeded.
• Address Owner and Guest concerns promptly and professionally, documenting and communicating with relevant departments.
• Participate in and contribute to regularly scheduled departmental meetings.
• Assign and manage daily tasks based on operational needs and guest flow.
• Balance team leadership with administrative responsibilities and hands-on support.
• Oversee the cleanliness, organization, and readiness of all ski and snowboard equipment.
• Maintain a well-organized ski storage room, ensuring equipment is labeled and stored by name and unit number.
• Ensure all equipment is prepared and ready before the start of each ski day.

Your Experience and Skills Include:

• Previous guest service experience is an asset.
• Excellent communication skills and a professional, polished presentation.
• Strong interpersonal and problem-solving abilities.
• A genuine passion for snow sports and winter activities.
• Highly responsible, reliable, and committed to delivering exceptional service.
• Ability to perform well under pressure in a fast-paced environment.
• Strong team player with the ability to work cohesively with colleagues.
• Attentive to Owner and Guest needs, maintaining a calm and courteous demeanor at all times.
• Flexibility to work weekends, holidays, and powder days as required.

Physical Requirements:

• Frequent lifting and carrying of up to 50 lbs; occasional lifting of up to 100 lbs.
• Constant standing and walking; frequent kneeling, pushing, pulling, lifting, bending, and twisting.

Mental Requirements:

• Ability to stay focused and engaged during a 10-hour shift.
• Coachable and collaborative attitude with strong interpersonal awareness.

Your Team and Working Environment:

• A self-motivated team that thrives in an independent work environment without constant supervision.
• A passionate group of individuals eager to share their love for winter sports and the Telluride lifestyle.
• A supportive and connected team working together to deliver exceptional service and memorable experiences.

Your team and working environment:

• Tight-knit, inclusive, and knowledgeable teammates.
• Supportive team always willing to work together to complete the task at hand.
• Cohesive teams with the ability to be successful with and without direct supervision.

Visa Requirements: Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.

Starting hourly wage: $22.62/hr

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.