Company Description
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic château-style, green-clad copper roof and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!
Job Description
Champagne Bar Server
This festive season, Fairmont Hotel Vancouver is bringing an exclusive pop-up Champagne Bar to life — a curated experience featuring exceptional bubbles and thoughtfully paired bites.
As our Champagne Bar Server, you'll be at the heart of the guest experience. You'll guide guests through a carefully selected range of prestige and grower champagnes, create genuine connections through your knowledge and recommendations, and deliver warm, attentive, and personalized service that turns a single pour into a lasting impression.
This is a role for someone who genuinely loves champagne — its regions, its producers, its stories — and who finds real satisfaction in sharing that passion with curious guests.
Join us in turning festive moments into special memories at Fairmont Hotel Vancouver.
What’s in It for You
- Seasonal full-time position from November 2026 to January 31, 2027
- An inclusive, empowering, and positive company culture where people are at the heart of everything we do
- Opportunity to work with experienced hospitality professionals in a luxury hotel environment
- Access to global opportunities through our colleague travel and internal mobility programs
- Competitive pay starting at $20.28 per hour
- Complimentary meals during shifts through our Colleague Dining Program
- Discount program offering up to 50% off select Pacific Northwest food & beverage venues
- Opportunity to work in a landmark luxury hotel established in 1939
- Participation in Corporate Social Responsibility initiatives
What You’ll Be Doing
- Deliver warm, engaging, and personalized service in our seasonal Champagne Bar
- Guide guests through champagne, sparkling wine, cocktail, and food selections, offering recommendations with confidence and enthusiasm
- Provide detailed knowledge of menu items, preparation methods, and food and beverage pairings, including champagne styles and tasting notes
- Create memorable experiences within our festive pop-up Champagne Bar, located in the heart of the hotel lobby
- Anticipate guest needs and provide attentive, personalized service throughout the guest experience
- Take guest orders accurately and ensure timely service of food and beverages in accordance with established service standards
- Present and serve champagne, wines, and other beverages using appropriate glassware and service techniques
- Maintain mise en place and ensure tables, service stations, and guest areas are clean, organized, stocked, and ready for service
- Support service flow through food running, clearing, resetting tables, and assisting colleagues as needed
- Process guest orders and payments accurately through the point-of-sale (POS) system, following established cash-handling procedures
- Assist with private dining, events, and lounge service as required
- Collaborate closely with kitchen and bar teams to ensure a cohesive guest experience
- Follow all outlet policies, procedures, and service standards
- Adhere to all safety and sanitation guidelines, including responsible alcohol service and applicable liquor regulations
Qualifications
What We’re Looking For
- 1–2 years of experience in an upscale restaurant, lounge, or cocktail bar environment
- Valid Serving It Right certification
- Strong knowledge of food, wine, and cocktails (classic and contemporary), with knowledge of champagne and sparkling wines considered an asset
- Knowledge of food and beverage service standards, including proper presentation and serving techniques
- Engaging personality with a genuine passion for guest service
- Ability to adapt service style between refined dining and elevated bar settings
- Excellent communication, interpersonal, and problem-solving skills
- Ability to thrive in a fast-paced, high-energy environment
- Strong organizational and multitasking abilities
- Reliable, punctual, and professional in presentation
- Flexible availability, including evenings, weekends, and holidays
- Experience with POS systems is an asset
- Fluency in written and spoken English
Applicants must be able to commit to the full seasonal period (November 2026 through January 31, 2027).
Physical Aspects
- Constant standing and walking throughout the shift
- Frequent lifting and carrying up to 20 lbs
- Regular kneeling, pushing, and pulling
- Frequent ascending and descending stairs and ramps
- Ability to carry multiple plates and service trays, and work efficiently in a fast-paced environment
Additional Information
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Recruitment Accommodations
Fairmont Hotel Vancouver is committed to an inclusive and accessible recruitment process. If you require an accommodation at any stage, including when completing an assessment or attending an interview, please contact our People & Culture team. We will work with you to understand your needs and support your participation. All accommodation requests will be handled confidentially.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
