Security Manager

Portaluna, a Morgans Originals Hotel

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.

This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.

The Security Manager is responsible for developing and managing all security operations to ensure a safe and secure environment for guests, employees, and property. This role is especially critical during the pre-opening phase to establish robust security protocols, train the security team, and ensure full compliance with local laws and company standards.

What you’ll do...

Pre-Opening:

• Develop and implement comprehensive security policies, procedures, and emergency response plans tailored to the property’s requirements and local regulations.

• Recruit, train, and lead the security team, fostering a culture of vigilance and exceptional service.

• Conduct security risk assessments and audits to identify vulnerabilities and mitigate risks before opening.

• Collaborate with local law enforcement, emergency services, and regulatory bodies to ensure compliance and preparedness.

• Oversee the installation and testing of security systems, including CCTV, access control, alarms, and communication equipment.

Operational:

• Manage daily security operations across all hotel areas, including guest zones, back-of-house, and accommodations.

• Monitor security personnel performance and conduct ongoing training sessions.

• Investigate incidents, accidents, and security breaches, preparing detailed reports and recommending corrective actions.

• Maintain effective communication with all departments to promote a secure and safe working environment.

• Ensure compliance with health and safety standards as well as legal requirements.

• Coordinate crowd management and safety during events and periods of peak occupancy.

Team Leadership:

• Lead, motivate, and develop the security team to maintain professionalism, responsiveness, and high standards.

• Conduct regular drills and training to enhance team readiness and response capabilities.

• Manage scheduling, payroll, and administrative tasks for the security department.

Brand & Culture Contribution

• Champion a safety-first culture that aligns with Ennismore’s commitment to guest comfort, employee well-being, and brand integrity.

• Promote an approachable and service-oriented security presence that enhances the overall guest experience and reflects the brand’s hospitality values.

• Foster collaboration across departments to support a positive, inclusive, and respectful workplace environment.

• Drive continuous improvement in security standards through innovation and best practices, reinforcing the Morgans Originals spirit of boldness and originality.

• Act as a role model for professionalism, integrity, and accountability, embodying the company’s core values in all interactions.

What we’re looking for…   

• Bachelor’s degree or diploma in Security Management, Law Enforcement, or a related field preferred.

• Minimum 5 years of experience in security management, ideally within luxury hospitality or similar environments.

• Strong knowledge of Egyptian security laws, regulations, and industry best practices.

• Excellent leadership, communication, and crisis management skills.

• Ability to work flexible hours, including nights, weekends, and holidays.

What’s in it for you...

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture