Company Description
Located in Melbourne’s vibrant inner-north, we are a leading conference venue and leisure destination offering contemporary accommodation, stylish dining, and versatile event spaces in the heart of Preston. With 383 guest rooms, 13 conference and event venues, and two on-site dining outlets, our property caters to both corporate and leisure clients.
Easily accessible via the 86 tram and Mernda train line—both within walking distance—and with over 400 on-site parking spaces, our property is ideally positioned. We pride ourselves on delivering professional service, memorable experiences, and flexible solutions to meet the evolving needs of our diverse clientele.
Job Description
As Restaurant Manager, you’ll take the lead in creating exceptional dining experiences, overseeing the restaurant’s daily operations and ensuring every service runs smoothly from start to finish.
This is a highly visible, hands-on role for a hospitality leader who enjoys being on the floor, connecting with guests and bringing out the best in their team. You’ll work closely with the kitchen and wider hotel team to create a dining experience that feels seamless, genuine and memorable, while keeping a strong focus on people, performance and commercial results.
What You’ll Do
- Lead the day-to-day operation of the restaurant, creating seamless and memorable guest experiences.
- Be a hands-on leader on the floor, setting the tone for warm, confident and exceptional service.
- Lead, coach and develop the team, building a culture of teamwork, accountability and hospitality.
- Work closely with the Kitchen team and hotel leadership to deliver a smooth and consistent operation.
- Oversee rostering, staffing, service standards and daily operational planning.
- Build genuine relationships with guests and create experiences that keep them coming back.
- Take ownership of guest feedback and service recovery, turning challenges into positive experiences.
- Look for new ideas and opportunities to elevate the restaurant and improve the way we work.
- Support financial performance through effective management of labour, stock, costs and revenue.
- Ensure the restaurant operates safely and consistently with hotel, brand and regulatory standards.
Qualifications
What You’ll Bring
- Experience in a Restaurant Manager or senior F&B leadership role within a restaurant or hotel.
- A genuine passion for hospitality, people and great food experiences.
- A natural ability to lead, coach and bring out the best in your team.
- Strong operational and commercial understanding, with an eye for both guest experience and results.
- Excellent communication skills and the confidence to build relationships with guests, colleagues and stakeholders.
- A proactive, hands-on approach and a willingness to get involved.
- The ability to stay calm, positive and solutions-focused during busy services.
- Full Australian working rights are required, as visa sponsorship is not available for this position.
Additional Information
What we offer
- Free on-site car park
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
