- Full-Time
- Permanent
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
Pullman Dubai Downtown, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF79403C
Reservations Agent
Region
MEA SPAC
Pullman Dubai Downtown is a cosmopolitan 5-star hotel located in Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area with stunning views of the Dubai Skyline and Dubai Water Canal.
Your day to day will include:
- Handle all incoming reservations enquiries in a timely manner, taking particular care to up-sell and maximize revenue opportunities.
- Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
- Act as an Accor ambassador, aiming to enhance the company’s image and market reputation, internally and externally.
- Lead by example when attending to guest requests. Show efficiency in constantly striving to provide total customer satisfaction.
- Strong attention to detail ensuring accurate recording to ensure memorable experiences and stays for our guests
- Service focused personality is essential
- Previous experience in a similar role is a required
- Strong interpersonal and communication skills with a passion for service
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Victoria Golf Resort and Spa Managed by Accor, Vilamoura, Portugal
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vilamoura
Job Category
Rooms
Description
Front Desk Agent (F/M/X) Reporting to the Front Office Manager, responsibilities and essential functions include, but are not limited to:Consistently offer professional, friendly, and engaging serv
Reference
762e64b5-5fe9-40a2-a7ec-d255bcf32aca
Expiry Date
01/01/0001
Salary
Location
Alwadi Hotel Doha - MGallery Collection, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Doha
Job Category
Rooms
Description
Always lending a helping hand with a smile. As a Bellman, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.Wha
Reference
6a4f6669-a2df-4685-8ca6-37cac2a1fcf6
Expiry Date
01/01/0001
Salary
Location
Alwadi Hotel Doha - MGallery Collection, Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
M GALLERY
Job type
Permanent
Locations
Doha
Job Category
Rooms
Description
Every guest journey is a story waiting to be told, and it all begins with you. As our Front Desk Receptionist, you will be the welcoming smile, the calming presence, and the trusted point of contact t
Reference
580d0071-6df6-417b-84dc-140781130145
Expiry Date
01/01/0001
Salary
Location
JO&JOE Roma, Rome, Italy
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
JO&JOE
Job type
Permanent
Locations
Rome
Job Category
Rooms
Description
Ciao! Ciao! Servus! Ciao! Oi!JO&JOE sta cercando un nuovo receptionist.Sarà responsabile dell'accoglienza degli ospiti sotto la supervisione dello Smile Officer.Perché proprio tu?Nessuna di queste ric
Reference
06a11861-5d5a-4d85-aef2-ea2970234945
Expiry Date
01/01/0001
Salary
Location
Novotel Bristol Centre, Bristol, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Bristol
Job Category
Rooms
Description
We are seeking a detail-oriented and efficient Part Time Night Auditor on a permanent contract to join our team at Novotel Bristol Centre. As a Night Auditor, you will play a crucial role in ensuring
Reference
697d7955-6184-4b6f-80c0-d573b33d4d37
Expiry Date
01/01/0001
Salary
Location
Novotel Hyderabad Airport, Hyderabad, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Hyderabad
Job Category
Rooms
Description
Primary Responsibilities Responsible for handling guests’ luggage & greeting the guests as per guidelines & standard phrases.Perform all other assigned duties, and adhere to Novotel Hyderabad Airport’
Reference
bc49d08a-85d5-43c7-8336-40b818798389
Expiry Date
01/01/0001
Salary
Location
SO/ PARIS Hotel, Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SO/
Job type
Temporary
Locations
Paris
Job Category
Rooms
Description
Au vu de son succès, SO/ Paris étoffe ses équipes ! Envie de faire partie de cette aventure ? Rejoins la team du Front Office pour vivre une aventure unique de septembre à décembre ! Ton équi
Reference
b8f62325-8be3-47eb-9ac8-1d19aeb8bc0e
Expiry Date
01/01/0001
Salary
Location
Raffles Seychelles, Baie Ste Anne, Seychelles
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Baie Ste Anne
Job Category
Rooms
Description
Butler acts as a point of contact for the guest during their stay, assisting with any arrangements or requests of the guests and provides personalized service to ensure a flawless and memorable experi
Reference
a807a98c-78ae-454a-a750-02cacde1d794
Expiry Date
01/01/0001
Salary
Location
Pullman Eindhoven Cocagne, Eindhoven, Netherlands
Experience Level
Student
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Internship
Locations
Eindhoven
Job Category
Rooms
Description
Vanaf januari 2026 hebben we leuke stageplaatsen beschikbaar in ons gezellige Frontoffice team!Samen met je collega’s zorg jij ervoor dat het onze gasten aan niets ontbreekt vanaf de aankomst tot en m
Reference
7403a0bb-db09-40dc-9555-5a05a366c06e
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bengaluru
Job Category
Rooms
Description
THE POSITIONTo manage the operations of Front Office by ensuring product and service quality standards are met. KEY RESPONSIBILITIES Guest Service & OperationsSupervise all front office functions, ens
Reference
17aa4279-52b6-400a-a99f-9d6cb6da6d2b
Expiry Date
01/01/0001