- Full-Time
- Permanent
- FAIRMONT
- Sales & Marketing
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Fairmont La Hacienda Costa del Sol (Opening February 2025), Cádiz, Spain
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REF46545E
Reservations Agent
Region
Luxury & Lifestyle
Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.
Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.
Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces.
Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers.
As Reservations Agent you will help contribute towards promoting and selling of Fairmont La Hacienda bedrooms and facilities.
A little bit about what you will be doing:
- Take telephone enquiries for leisure room bookings using appropriate level of efficiency and sales techniques.
- Respond to enquiries via the website, email and letter, in a timely manner with the appropriate level of efficiency and sales techniques.
- Have a good knowledge of the Resorts facilities, in order that these facilities can be sold to the guest.
- Assisting with the procedure for group bookings – inputting of rooming list, and group amendments.
- Have sufficient knowledge of the packages that are available in order that these can be sold.
- Service focused personality
- Proven ability to build and maintain good relationships
- Previous experience within a similar role is preferred
- Hospitality experience is essential
- A high level of both Spanish and English, spoken and written, is essential.
Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain.
What is in it for you:
- Competitive Salary and Benefits
- Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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