Rentals Attendant - Winter 2025

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

As a Rentals Attendant at Fairmont, you will be the first point of contact for guests looking to enjoy winter sports activities. You’ll provide exceptional service while assisting guests with the rental of equipment such as ice skates, snowshoes, cross-country skis, and snowboards. Your attention to detail, safety, and guest satisfaction will ensure a memorable and seamless winter adventure.

Position Type: Temporary
Pay Rate: $19.47/hour
Start Date: October 2025

Job Duties Include:

• Greet guests and assist them in selecting and fitting appropriate rental equipment (skis, snowboards, snowshoes, ice skates).
• Provide information on equipment features, proper usage, and safety tips.
• Assist with returns, check-ins, and sanitization of equipment after use.
• Perform routine checks and maintenance of equipment to ensure proper function.
• Assist with inventory control, including receiving, storing, and tracking equipment.
• Ensure guests complete rental waivers and adhere to all rental policies.
• Offer recommendations on trail conditions, skill-level suitable gear, and local activities.
• May be scheduled to support other areas of the Resort Activities department including Kids Camp, Health Club and Guest Programming.

• Previous experience in Rentals, Recreation or a similar environment an asset
• Certification in CPR and First Aid required
• Comfortable working in cold temperatures (down to -40c)
• Must be physically capable of meeting the physical demands of the position

You may be required to work on holidays, weekends, overnights, and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY:  Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.