Registered Massage Therapist

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge, where the stunning Canadian Rockies are your backyard. Here, you’ll discover a workplace that combines world-class hospitality with endless opportunities to explore and grow. 

Nestled in Jasper National Park, our resort is more than a place to work, it’s a community. We are passionate about creating unforgettable guest experiences while fostering a supportive environment for our colleagues. Join us and make every day an extraordinary adventure. 

Fairmont Jasper Park Lodge is in the midst of a multi-phase resort transformation, including all new venues, refreshed spaces, and evolving service models. Restaurant, Bar & Guest Services teams will be working in newly renovated spaces, with updated layouts, technology, and guest flow.

This role is best suited for individuals who are comfortable with change, open to learning new service standards, and energized by being part of a luxury environment that is actively evolving.

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Massage Therapist. Luxury and tranquility in an authentic setting, await our Guests at The Fairmont Jasper Park Lodge. As a Massage Therapist our guests will enjoy the professional and personalized spa experience you offer. The expertise and attention to detail you provide during their treatment will ensure our guests have a memory to share. 

What you will be doing: 

Reporting to the Spa Operations Manager, responsibilities and essential job functions include but are not limited to the following:  

• Consistently offer professional, friendly and engaging service 
• Follow departmental policies and procedures 
• Perform all 30, 45, 60, 90 and 120 minute massage and body treatments as trained 
• Ensure individualized guest service through acknowledging and responding to needs and expectation while maintaining the clients comfort at all times 
• Maintain clean, hygienic and neat work environment at all times, ensuring all equipment in safe working order 
• Adhere to Body Tech safety procedures and practices and departmental Emergency Procedures/Safety Manual 
• Actively participate in learning spa's operations, i.e. body treatments, product knowledge, retail sales 
• Assist guests regarding hotel facilities in an informative and helpful way 
• Support other teams within department as required, i.e. Spa Attendants, Spa Reception 
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions 
• Foster an inclusive environment where every individual feels valued and respected 
• Other duties as assigned

Your experience and skills include: 

• Previous experience as a Massage Therapist required 
• Certification from an accredited school of Massage required, 2200 hour course is required (Certified Registered Massage Therapist)  
• Registered within province of Alberta prior to beginning employment 
• Current professional licenses  
• CPR and First Aid certification is required 
• Excellent communication and organizational skills 
• Strong interpersonal and problem solving abilities 
• Highly responsible & reliable 
• Ability to work well under pressure in a fast-paced environment 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,  

• $1000 Bonus to assist with Relocation, paid upon first pay period after Orientation. *Minimum 12 month commitment required.
• Competitive wage includes hourly rate + commission + service charge (Starting at $65.63 per treatment based on a basic 60 minute service, up to $93.93 per high end 90 minute service)  
• 8% Retail commission and product incentives  
• Paid Vacation / Flexible Schedule Options 
• Complimentary health club access (includes fitness centre, steam, sauna) and boat house rentals 
• Subsidized staff accommodation provided on-site for full time status employees  
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased at a subsidized rate) 
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees 
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees 
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide 
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler 
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses 

About the Application Process:  At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com  to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com  

Want to learn more about this opportunity? View the complete job description by clicking this link: Spa - Massage Therapist.pdf

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