- Full-Time
- MERCURE
- Apprenticeship
- Rooms
__jobinformationwidget.freetext.LocationText__
MERCURE POITIERS SITE DU FUTUROSCOPE, Chasseneuil-du-Poitou, Vienne
__jobinformationwidget.freetext.ExternalReference__
MAXPB366
Réceptionniste tournant en alternance F/H
Mission:
Vos missions :
- Assurer l’accueil physique et téléphonique des clients avec élégance, courtoisie et professionnalisme.
- Gérer les réservations (en direct, par téléphone ou via les plateformes en ligne).
- Effectuer les arrivées, départs, facturations, encaissements et clôtures journalières.
- Promouvoir les prestations de l’établissement.
- Traiter les demandes et réclamations avec réactivité et diplomatie.
- Contribuer à la fidélisation de la clientèle et au maintien de l’excellence du service et de l’e-réputation.
- Apporter un soutien ponctuel aux autres services
Merci de transmettre votre candidature par mail : h2773-gm@accor.com
Profile:
● Attentif aux autres et à l’environnement qui vous entoure : vous contribuez à rendre le séjour aussi irréprochable qu’inoubliable en apportant votre petite touche personnelle !
● Doté d’un solide esprit d’équipe et d’un sens du relationnel aiguisé, vous êtes aux petits soins des besoins des clients.
● Très à l’aise en français et en anglais, vous maîtrisez aussi une 3e langue ou aimez découvrir de nouvelles cultures.
Vivez en ACCOR avec vos talents, rejoignez-nous dès maintenant !
#BeALLYouAre.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Austin, Austin, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Austin
Job Category
Rooms
Description
Responsible for actioning guest requests during overnight shift; assisting with bell person, concierge and housekeeping duties. Bell person:Summary/ObjectiveFrom 9:30pm to 6:00am reporting to overnigh
Reference
20eda3b0-77d6-43b4-aa81-6fe48d0308d0
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Vienna at MuseumsQuartier, Vienna, Austria
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Vienna
Job Category
Rooms
Description
Wie schaut dein Arbeitstag aus …Du sorgst an der Rezeption nicht nur für zufriedene, sondern für begeisterte GästeDu bleibst immer cool – selbst, wenn alle Gäste gleichzeitig zum Check-in einlaufenDu
Reference
6597c4ae-522a-4a99-b416-883c9a1017a0
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Vienna at MuseumsQuartier, Vienna, Austria
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Vienna
Job Category
Rooms
Description
How does your working day look like …At the reception, you’ll make sure that guests aren’t just contented, but enthusiasticYou’ll always keep your cool – even when all the guests turn up to check in a
Reference
391c286d-c9b5-4be4-80ff-97e2c30d6f7d
Expiry Date
01/01/0001
Salary
Location
Sofitel Lyon Bellecour, Lyon, France
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
ACCOR
Job type
Temporary
Locations
Lyon
Job Category
Rooms
Description
En tant qu'Employé(e) Room Service H/F, vous jouez un rôle essentiel dans l'expérience client, en assurant un service irréprochable, discret et attentif, dans le respect des standards du Sofitel.Vos m
Reference
91cc4b81-ea5e-408f-b243-42bd5d5a51b8
Expiry Date
01/01/0001
Salary
Location
ibis London City - Shoreditch, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
London
Job Category
Rooms
Description
As our next Receptionist, you…Are the ‘face of IBIS London City Shoreditch’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your perso
Reference
3c65615a-fbd0-44d2-818b-15fed312e0f8
Expiry Date
01/01/0001
Salary
Location
Fairmont Royal York, Toronto, Canada
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Toronto
Job Category
Rooms
Description
As the Ambassador of our Hotel, you are often the first and last impression our guests experience. Your mission is to consistently deliver exceptional guest service upon arrival, during their stay, an
Reference
c2af5528-d23e-42c2-b0ea-a938e9f32d4f
Expiry Date
01/01/0001
Salary
Location
Fairmont Royal York, Toronto, Canada
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Toronto
Job Category
Rooms
Description
To provide efficient service in a friendly manner; to assist, register and check-out hotel guests as well as representing in a professional way the company’s values.Provide effective, fast service in
Reference
372cca46-6100-4b0d-af74-4152ade7d983
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Montebello, Montebello, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Montebello
Job Category
Rooms
Description
Nettoyer les chambres assignées en respectant les standards de propreté (dépoussiérage, lits, salle de bains, réapprovisionnement, etc.).Répondre rapidement et courtoisement aux demandes des clients.A
Reference
194293a7-bb54-4e31-aa5f-00af7a44eda3
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Montebello, Montebello, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Montebello
Job Category
Rooms
Description
Proposer des services chaleureux aux clients et répondre à leurs demandes, telles que des lits d’enfant, lits pliants, serviettes supplémentaires, etc.Aider les préposés aux chambres pour garantir une
Reference
34e488de-016f-4f5a-b1d2-bf9918ba61bc
Expiry Date
01/01/0001
Salary
Location
Sofitel Le Scribe Paris Opéra, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Nous recherchons dès maintenant un(e) Gouvernant(e) d'Etages H/F dans le cadre d'un contrat à durée indéterminée, en temps plein, 37h / semaine avec 2 jours de repos consécutifs (3 semaines à 39h / 1
Reference
6b8d8ca1-fd49-4807-9e0a-3e0644bb64e4
Expiry Date
01/01/0001