- Full-Time
- Permanent
- IBIS STYLES
- Others
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Ibis Styles Paris Gare De Lyon Bastille, Paris, France
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REF83659N
Réceptionniste H/F – CDI Multisite – ibis Styles Paris Gare de Lyon Bastille & ibis Gare de Lyon Ledru Rollin
Region
Europe and North Africa
Rejoignez les équipes dynamiques des hôtels ibis Styles Paris Gare de Lyon Bastille et ibis Paris Gare de Lyon Ledru Rollin.
Vous aurez pour mission d’assurer l’accueil et la gestion opérationnelle sur deux sites selon un planning adapté, tout en garantissant un service client de qualité et conforme aux standards du groupe.
Vos missions
- Accueillir avec professionnalisme et convivialité les clients
- Gérer les réservations, check-in/check-out, facturations et encaissements
- Répondre aux demandes clients en français et en anglais (téléphone, e-mail, en personne)
- Promouvoir les services et prestations des hôtels et du groupe Accor
- Collaborer étroitement avec les équipes internes (ménage, maintenance, restauration)
- Respecter les procédures internes et contribuer à la qualité de service globale
Profil recherché
- Expérience confirmée en réception hôtelière
- Excellente présentation, sens du service et goût du contact client
- Maîtrise du français et bon niveau d’anglais indispensable (autres langues appréciées)
- Connaissance des PMS (Opera, FOLS ou équivalents)
- Grande flexibilité, mobilité et adaptabilité (travail multisite)
- Autonomie, rigueur et esprit d’équipe
Ce que nous offrons
- Un poste en CDI multisite avec un planning organisé.
- Formation continue et possibilités d’évolution interne
- Avantages collaborateurs : repas, primes, uniformes, réductions sur le groupe Accor
- Environnement de travail moderne, dynamique et convivial
Merci d’envoyer votre CV et lettre de motivation à l’adresse suivante :
Geoffrey.PELINSKI@accor.com
Rejoignez-nous et participez à offrir une expérience unique à nos clients !
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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