- Full-Time
- Permanent
- Rooms
- ACCOR
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Mercure Sao Caetano do Sul, São Caetano do Sul, Brazil
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REF994T
Recepcionista NOTURNO
Region
Americas
Somos muito mais do que um líder mundial. Sejam bem-vindos como você é e você poderá encontrar um trabalho e uma marca que correspondam à sua personalidade.
Apoiamos você a crescer e aprender todos os dias, garantindo que o trabalho traga um propósito à sua vida, para que, durante sua jornada conosco, você possa continuar a explorar as possibilidades ilimitadas da Accor.
Ao ingressar na Accor, cada capítulo de sua história é sua para escrever e juntos podemos imaginar a hospitalidade de amanhã
• Recepcionar hóspedes/clientes no balcão ou por telefone, identificando-os e prestando informações e esclarecimentos diversos.
• Garantir o cumprimento aos procedimentos de recepção, bem como preparar os processos e procedimentos de “Auto-Controle”;
• Mediar conflitos e intervir em situações críticas/atípicas, junto aos clientes/hóspedes;
• Oferecer, pontuar e operar o programa de fidelidade de acordo com os padrões estabelecidos;
• Realizar atendimento telefônico, seguindo os padrões da rede e da unidade;
• Executar outras atribuições correlatas de acordo com a necessidade da área;
- Superior cursando ou Completo
- Desejável Inglês avançado
Desejável: Total disponibilidade de horário.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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