- Full-Time
- Permanent
- RAFFLES
- Rooms
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Raffles Seychelles, Baie Ste Anne, Seychelles
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REF75051A
Public Area Attendant
Region
Luxury & Lifestyle
Raffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity.
Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself.
Position: Florist cum Public Area Attendant
Department: Housekeeping
Reports to: Housekeeping Supervisor/Manager
__________________________________________________________
PURPOSE OF POSITION
To provide a consistent cleaning service in Public Areas while ensuring flower arrangements are freshly and up to Raffles standards.
KEY ROLES & RESPONSIBILITIES
- Apply creativity while executing flower requests
- Order necessary materials or equipment
- Stock and organize goods and package goods for shipment or storage
- Plan arrangement according to client’s requirements, utilizing knowledge of design and properties of materials, or select appropriate standard design pattern
- Perform general cleaning duties to ensure the shop is clean and tidy
- Select floral and foliage for arrangements, working with numerous combinations to synthesize and develop new creations
- Decorate or supervise the decoration of buildings, halls or other facilities for parties, weddings and other occasions
- Inform customers about the care, maintenance, and handling of various flowers and foliage, indoor plants other items
- Conduct classes or demonstrations, or train other workers
- Water plants, and cut, condition, and clean flowers and foliage for storage
- Create in-store and window display, designs, and looks to enhance the shop’s image
- Cleans and maintains areas of responsibility according to set standards and procedures
- Ensure public areas are well maintained and defect free
- Report damage or malfunction in hotel public space to Supervisor
- Maintain equipment in a proper state of cleanliness and repair
- Maintain check lists on a daily basis
- Attend daily briefings with supervisor and takes on daily assigned tasks
- Reports lost and found articles to the Desk coordinator immediately
- Handle guest complaints, reporting them to Supervisor immediately
- Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
- Comply with hotel’s health, safety and hygiene policy
- Adhere to personnel grooming and hygiene standards
- Attend meetings and training sessions as required
PERSONAL ATTRIBUTES
- Good organizational skills
- Good level of engagement with guests
- Good knowledge of flower arrangements & Public Area Operations
EXPERIENCE
- Minimum 2 years experience in a similar capacity in a luxury hotel environment
QUALIFICATIONS
- Secondary education
- Good Public Area knowledge
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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