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  1. Full-Time
  2. Permanent
  3. MOVENPICK
  4. Rooms

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MOVENPICK RESORT & SPA BINTAN LAGOON, Lagoi, Indonesia

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REF91521N

Port Lounge Representative

Region

MEA SPAC


Company Description

Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick  Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 420 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.


Job Description

  • The Hotel Harbor / Port Representative plays an important role in providing a good experience to guests from the beginning by creating a seamless, memorable and safe experience for all guest upon arrival at the port, during stay and when guest depart from the hotel.​
  • Assist guests with the embarkation and disembarkation process. Picking up guests at the port and assisting them with the check-in and baggage process. ​
  • Arrange guest transportation from the port to the hotel and vice versa.​
  • Provide information about the hotel, facilities, and services to guests.​
  • Handle problems faced by guests during the trip, such as delays or lost luggage.​
  • Coordinate with the hotel to ensure that guests are well received and their needs are met.​

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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