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  1. Full-Time
  2. Permanent
  3. RAFFLES
  4. People & Culture

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Raffles Doha, Doha, Qatar

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REF93898Q

People & Culture Manager

Region

Luxury & Lifestyle


Company Description

#BeLimitless 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 


Job Description

The People & Culture Manager will play a key leadership role in driving compliant, ethical, and people-centric HR practices in alignment with Qatar labour legislation and Accor policies. The position serves as a trusted advisor to leadership on employee relations and people governance, contributing to a fair, consistent, and inclusive workplace. With a strong focus on culture, compliance, and operational excellence, the role supports a high-engagement environment aligned with Accor’s Heartist® values, while upholding the highest standards of confidentiality, wellbeing, and health and safety.


Qualifications

  • Bachelor’s degree in Human Resources, Business Administration or Business Management
  • Relevant professional Human Resources certification, such as CIPD, SHRM, or other internationally recognised HR credentials will be an advantage
  • Minimum of 5-7 years of progressive human resources experience with at least 1-2 years in HR leadership experience within luxury hospitality environment
  • At least 2 years of hands-on working knowledge of Qatar Labour Law, local employment practices, and governmental procedures
  • Demonstrated hands-on experience managing employee relations, disciplinary actions, grievances, investigations, and HR compliance matters
  • Demonstrated hands-on experience managing in compensation and benefits administration, payroll, leave management, and end-of-service benefit calculations
  • Proven experience in HR reporting, including the preparation, analysis, and presentation of workforce data and key people metrics
  • Hands-on experience in HR budgeting, forecasting, and accruals, ensuring accurate financial planning and reporting
  • Hands-on experience overseeing employee housing operations, standards, compliance, and colleague welfare within staff accommodation in alignment with local regulations, practices, and procedures
  • Demonstrated experience in designing, implementing, and driving employee engagement and employee welfare initiatives to enhance workplace culture and wellbeing
  • Proven ability to manage and influence internal and external stakeholders across all levels
  • Proficiency in HR systems and relevant platforms, including but not limited to Oasys
  • Proven ability in meeting facilitation and management skills, with the ability to lead discussions, align stakeholders, and drive actionable outcomes
  • Strong proficiency in Microsoft Office applications
  • Prior experience working in the GCC is preferred
  • Fluency in English is required; Due to the nature of the role and the current team dynamics, Arabic-speaking candidates will be given priority

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US