JUMP TO CONTENT
  1. Full-Time
  2. Permanent
  3. MERCURE
  4. People & Culture

__jobinformationwidget.freetext.LocationText__

Mercure Kuala Lumpur Trion, Kuala Lumpur, Malaysia

__jobinformationwidget.freetext.ExternalReference__

REF84576Y

People & Culture Manager

Region

MEA SPAC


Company Description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. 

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.


Job Description

We are seeking an experienced and dynamic People & Culture Manager to join our team in Kuala Lumpur, Malaysia. As a key member of our organization, you will be responsible for developing and implementing strategic HR initiatives that foster a positive workplace culture, drive employee engagement, and support our business objectives.

  • Develop and execute comprehensive HR strategies aligned with organizational goals
  • Lead talent acquisition efforts, including recruitment, selection, and onboarding processes
  • Design and implement performance management systems to enhance employee productivity and growth
  • Oversee employee relations, addressing concerns and resolving conflicts in a timely manner
  • Manage compensation and benefits programs to ensure competitiveness and fairness
  • Develop and deliver training and development programs to enhance employee skills and capabilities
  • Collaborate with leadership to foster a positive workplace culture and promote employee engagement
  • Ensure compliance with Malaysian labor laws and regulations
  • Implement and maintain HR information systems (HRIS) to streamline HR processes
  • Drive diversity, equity, and inclusion (DEI) initiatives across the organization
  • Analyze HR metrics and provide data-driven insights to inform decision-making
  • Manage the HR budget and resources effectively

*Positions are open for Malaysian & Permanent Resident only


Qualifications

  • Master's degree in Human Resources Management or related field
  • 8+ years of progressive experience in HR management, preferably in a similar industry
  • In-depth knowledge of Malaysian labor laws and HR best practices
  • Proven track record in developing and implementing successful HR strategies
  • Strong leadership skills with the ability to influence and motivate teams
  • Excellent communication and interpersonal skills, with the ability to interact effectively at all levels of the organization
  • Analytical mindset with a data-driven approach to problem-solving
  • Proficiency in MS Office suite, particularly Excel, Word, and PowerPoint
  • Experience with HR information systems (HRIS) and performance management tools
  • Demonstrated ability to manage multiple projects and priorities in a fast-paced environment
  • Strong business acumen and understanding of organizational dynamics
  • Commitment to promoting diversity, equity, and inclusion in the workplace
  • Ability to adapt to changing business needs and drive organizational change
  • Certified HR professional status (e.g., SHRM-CP/SCP, HRCI PHR/SPHR) is a plus

Additional Information

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US