JUMP TO CONTENT
  1. Full-Time
  2. Permanent
  3. ORIENT EXPRESS
  4. People & Culture

__jobinformationwidget.freetext.LocationText__

Orient Express La Minerva, Rome, Italy

__jobinformationwidget.freetext.ExternalReference__

REF92975J

People & Culture Assistant Manager (M/F/X)

Region

Luxury & Lifestyle


Company Description

About Orient Express 

Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine- dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express. Follow the journey at @orientexpress on Instagram or visit the website at www.orient-express.com. 

About Orient Express La Minerva 

Considered as the beloved capital of the Orient Express legend, Rome is the first Orient Express hotel, La Minerva, in 2025. Orient Express has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldo Rinaldi, a disciple of Canova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance. 


Job Description

Position Overview

The People & Culture Assistant Manager supports the effective delivery of Human Resources and employee experience initiatives at Hotel La Minerva. This role plays a key part in fostering a positive workplace culture, ensuring compliance with HR standards, and supporting the hotel’s mission to provide exceptional hospitality. The ideal candidate is proactive, detail-oriented, and committed to creating an engaging and supportive environment for all team members.

Main Activities 

Recruitment & Onboarding

  • Responsible of full life-cycle recruitment process, from job-posting to on-boarding process.
  • Coordinate onboarding and induction activities to ensure a smooth integration of new employees into the hotel.
  • Maintain accurate employee records and ensure documentation is compliant with internal standards and local regulations.

Employee Relations & Culture

  • Foster a positive and inclusive workplace culture aligned with the values of Hotel La Minerva
  • Support employee engagement initiatives, recognition programs, and internal communication.

Training & Development

  • Assist in organizing training sessions, workshops, and development programs.
  • Monitor training compliance and maintain training records in collaboration with P&C Manager and L&D Director.
  • Help identify performance improvement needs and training solutions.
  • Identify opportunities for staff development to enhance service excellence.

HR Administration

  • Manage daily HR administrative tasks.
  • Assist in tracking probation periods.
  • Support payroll preparation.
  • Ensure compliance with labor laws, hotel policies, and safety standards.

Qualifications

  • Bachelor’s degree in human resources, or related field.
  • At least 3-5 years of experience in HR or People & Culture roles, within the hospitality sector.
  • Hold recognized HR certifications (such as CIPD, SHRM, etc.) represent a strong plus.
  • Fluent level of English is requested; knowledge of any other language is an asset.
  • Proficiency in HR software and MS Office Suite.
  • HR Admin skills are preferable.
  • Excellent organizational abilities and attention to detail.
  • Ability to handle confidential information with professionalism and discretion.
  • Strong problem-solving skills and a service-oriented mindset.

Additional Information

  • A competitive salary package.  

  • ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.  

  • Learning & development: Opportunity to develop your talent and grow within your property and across the world!   

  • Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.  

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US