- Full-Time
- Permanent
- RAFFLES
- People & Culture
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Raffles Doha, Doha, Qatar
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REF75676H
People & Culture Assistant Manager
Region
Luxury & Lifestyle
- #BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
As the People & Culture Assistant Manager, you will support the People & Culture Manager in ensuring the effective and seamless operation of the People & Culture function within the hotel. The role is responsible for overseeing departmental activities to ensure consistent delivery across all P&C operational areas, maintaining compliance with audit standards, reports, and providing ongoing support and guidance to the team to uphold best practices at all times.
Key Responsibilities:
P&C Policies & Compliance
- Review and update People & Culture policies, procedures, and other P&C materials to align with best practices and labor laws.
- Monitor present and future trends in the local labor market and social legislation, providing recommendations to management.
- Ensure compliance with labor laws, corporate policies, and P&C best practices.
- Maintain accurate P&C records and oversee digital P&C systems (Shared-Drive & OASYS) for efficiency.
- Conduct monthly audits of all employee positions, salaries, grades, and benefits, ensuring they are correctly reflected in OASYS, Headcount Reports, and Staff Registry.
- Processing Employee Action Forms (EAFs) and updating OASYS upon approval.
Talent Development
- Manage employee transfers and promotions, ensuring clear communication and documentation.
- Communicate and arrange for any sending task force assignment.
Payroll & Attendance Management
- Follow up and verify rosters and attendance for monthly payroll processing.
- Update and submit the Payroll Master Report, including new joiners, leavers, and any employee changes, to the Payroll Manager.
- Ensure leave is pre-planned by departments and provide monthly leave reports to department heads.
- Coordinate with OASYS for system reports and updates.
- Update vacation flight tickets on OASYS every December and liaise with travel agents for new destination vacation tickets.
- Conduct monthly reconciliation and renewal of third-party contracts (e.g., Insurances (Health, Workmen, Life), Nurse, Transportation, Qatar Rails).
Employee Engagement & Culture Development
- Oversee the organization and execution of employees’ social, athletic, and recreational activities.
- Foster a strong company culture through engagement activities, wellness programs, and employee recognition initiatives.
- Maintain strong working relationships with all departments and external professional contacts.
- Champion diversity, equity, and inclusion efforts.
Administration and Reporting
- Compile and analyze monthly P&C reports, including turnover, gender distribution, nationality, age distribution, exit interview insights, leave reports, and headcount, etc.
Employee Activities
- Active participation in welfare activities.
- Active participation in monthly recognition and communication activities.
- Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.
- Professional HR certification (e.g., CIPD, SHRM, or equivalent) is an advantage.
- Minimum of 2–4 years of progressive experience in Human Resources, preferably within luxury hotel/s and/or resort/s
- Exposure to working in a multicultural, fast-paced, and guest-centric environment.
- Strong understanding of Qatar Labour Law and international HR best practices.
- Proficiency in HRIS systems and Microsoft Office Suite.
- Due to the nature of the role, fluency in Arabic language is essential.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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make your own meaningful impact.
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We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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