Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Nestled in the charming town of Yalikavak, MGallery The Bodrum Hotel is just minutes away from the famous Yalikavak Marina. The hotel offers a range of thoughtfully designed rooms from cozy Junior Suites to luxurious Executive Suites, and spacious Two-Bedroom Family Suites, each room combines comfort and style for a delightful stay.
Situated by a private beach area, the hotel is a top choice for couples, honeymooners, families, and travelers seeking tranquility.
The five star two-year-old hotel offers; exclusive sandy beach, an infinity pool, beachfront restaurants and bars, The spa features an indoor pool, hamam, gym, and soothing treatments, inviting guests to relax and unwind.
A unique feature of the hotel is its role as an open art gallery, proudly displaying a curated collection of over 100 art pieces from around the world. MGallery the Bodrum Hotel offers more than just a beachfront escape; it is a comfortable, luxurious, and creatively inspiring haven, where every moment is designed to create an unforgettable experience.
Job Description
- Ensures that all Front Office Standards Operating policies and procedures are adhered
- Responsible for the completed nightly end of day reporting; ensuring accuracy in balancing of accounts
- Seeks feedback on guest satisfaction and resolves problems in accordance with our promise and philosophy of colleague empowerment
- Strong and effective communication with all other departments
- Provides guidance and motivation to the night team. Establishes and communicates on a daily basis with the Front Office leaders. A strong commitment to colleague satisfaction.
- Responsible to balance operational, administrative and colleague needs
- Responsible for ensuring consistency in exceeding guest service expectations
- Provides passionate direction towards achieving our vision
- Conducts night colleague performance evaluations on a timely basis, including corrective action and coaching
- Develops, implements and/or maintains new incentives to motivate colleagues and maximize hotel revenue
- Effectively maximizes inventory levels during high occupancy/sold out nights
- Adheres to and promotes the Company’s Health and Safety policies to ensure a safe work environment and knowledgeable all safety and emergency procedures
Qualifications
- Minimum 2 years of Front Office management experience in a luxury or high-volume environment.
- Degree or Diploma in Hospitality Management is highly preferred.
- Proven ability to coach and motivate a professional team while balancing financial, operational, and HR priorities.
- Proficiency in Front Office systems (Opera/Fidelio) and Microsoft Office.
- Highly organized and results-oriented with a proven ability to work flexibly under pressure.
- Excellent reading, writing and oral proficiency in English language
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
