Night Auditor / Nacht Receptie

Do you have a passion for hospitality and would you like to work in one of the most beautiful hotels in the Schiphol area? Are you eager to push your boundaries and become part of a fun and enthusiastic team? Then we are looking for you!

Novotel Amsterdam Schiphol Airport (NASA) features 314 rooms, 17 meeting rooms with various capacities, The B House (a large event venue), a cozy restaurant with an open kitchen, a private dining room offering an animated dining experience, and most importantly an amazing team!

Our mission and passion are to make everyone feel at home. When you join our team, you become a Heartist®, because for us, hospitality truly comes from the heart. Together, we are ready every day to create unforgettable memories for our guests. Will you become a member of our team?

Night Auditor
Do you truly come alive at night? Then we have a great opportunity for you! For our Front Office team, we are looking for a positive, proactive, and enthusiastic Night Auditor. Together with your colleagues, you ensure that our guests feel completely at home from the moment they arrive until their departure.

What does your day (night) look like?
You start your shift at 10:45 PM together with your fellow Night Auditor (you always work in pairs during the night). You receive all the necessary information from your colleagues: what happened during the day, which guests are staying with us, and what requires special attention during the night. After wishing your colleagues a good night, you begin preparing the Night Audit by completing all administrative tasks for the day. After 2:00 AM, you run the Night Audit and take a short break. Next, you perform a safety round throughout the hotel. Once you return, the Night Audit is completed and you start up the new day by checking reports and digitally signing everything off. During the night, you are the main point of contact for all guests, assisting them with any questions and playing an important role in informing guests about the ALL (Accor Live Limitless) loyalty program. You have the skills to turn every problem into a positive experience. In between, you handle emails and prepare the day shift. At 7:00 AM, you hand over your shift to the early shift, and your day (night) comes to an end.

In addition, together with your colleague, you act as Manager on Duty and serve as the point of contact as an Emergency Response Officer (BHV). With your strong sense of responsibility, you help ensure the smooth operation of our 314 rooms and the satisfaction of our guests.

Who are we looking for? 

Are you excited about becoming part of Team NASA? Then you might be the one we’re looking for! You are enthusiastic and service-oriented. In addition, you:

• Enjoy positively surprising guests and making them feel truly welcome;
• Are a true team player;
• Have at least 2 years of experience in a similar role;
• Have a strong sense of responsibility combined with a good sense of humor;
• Are able to communicate with guests in both English and Dutch;
• Love working night shifts;
• Have knowledge of Opera, which is considered a plus

What do we offer you?

At NASA, you become part of a unique team. In addition, you can count on:

• A salary in accordance with the Hospitality Collective Labour Agreement (Horeca CAO);
• An attractive bonus scheme allowing you to earn up to 7.5% of your annual salary;
• A complimentary hotel stay for you and a +1, so you can experience the hotel through the eyes of a guest;
• After completing your probation period, an ALL Heartists card, allowing you to enjoy a relaxing holiday with discounts on hotel stays, car rentals, and much more;
• Travel expense reimbursement in line with the Novotel Travel Allowance Scheme, starting from a commuting distance of 5 km;
• Personal development opportunities – we support you in improving, learning, and growing;
• Free use of our fitness facilities;
• FiscFree employee benefits;
• 24/7 access to Open Up support services.

Are you feeling enthusiastic and would you like to join our team? Then apply quickly via our website or by sending an email to Tessa Westerborg at tessa.westerborg@accor.com  

Do you still have questions? Feel free to call us at +31 23 747 0352.

We hope to welcome you to our hotel very soon!